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Mason City Clinic

4.8 out of 5 · 1,132 reviews

Surgery • Charles City, IA • Since 1989

About

Summary: Mason City Clinic is a multispecialty medical practice based in Mason City, Iowa, serving North Central Iowa with a broad range of services including bariatric surgery, heart failure, allergy, orthopedics, neurology, psychiatry, and general healthcare. The clinic emphasizes community outreach and provides specialty care close to home across four offices in the United States, primarily in Mason City (HQ) with a regional network reaching northern Iowa and southern Minnesota (Albert Lea area). It partners with Mercy Medical Center North Iowa and other regional hospitals to deliver accessible, cost-efficient care. Key details: founded 1989; private partnership; 4 US offices; main contact numbers include 800-622-1411 and local lines; website mcclinic.com.

Clinic Type

Surgery (multi-location group)

Address

250 S. Crescent Drive, Mason City, IA 50401; 2440 Bridge Avenue, Albert Lea, MN 56007

Phone

641.494.5200

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • cardiac and thoracic surgery
  • general surgery
  • gerd surgery
  • plastic surgery
  • reconstructive surgery
  • vascular surgery
  • cardiology
  • hand therapy
  • gastroenterology
  • orthopedics
  • podiatry
  • urology
  • radiology-imaging
  • infectious diseases
  • interventional pain management
  • ent and allergy
  • allergy and immunology
  • neurology
  • interventional-pain-management
  • bariatrics
  • psychiatry
  • radiology imaging
  • gastr oenterology

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Mason City Clinic): 4.8/5 stars (1,132 reviews) (1,132 reviews)
  • MedicalRecords.com (Mayo Clinic Health System - Albert Lea): 3.1/5 stars (61 reviews)
  • Birdeye (Comprehensive Healthcare): 2.5/5 stars (81 reviews)

Patients praise

  • Clinical competence and successful surgical outcomes
  • Friendly and professional nursing and support staff in specific departments
  • High patient recommendation rates for specific facilities (e.g., Mayo Clinic Health System Albert Lea)
  • Attentive, thorough, and patient-centered care by certain individual practitioners

Common complaints

  • Long wait times in emergency departments
  • Rude or unprofessional front desk and administrative staff
  • Concerns regarding bedside manner, compassion, and communication of some doctors and nurses
  • Difficulty with appointment scheduling and administrative routing
  • Negative experiences in mental health or inpatient facility settings

"Ten years ago, my Mason City Clinic heart surgeon removed my expiration date."

— Mason City Clinic Patient Review

"I am giving it 3 stars because my first experience was good, but my second was very bad. My first experience, I had a concerned doctor who was a big help. My second time they forced mental health questions on me when I was there for a sinus infection and it really made me very mad."

— MedicalRecords.com Review for Mayo Clinic Health System - Albert Lea

"Horrible hospital, horrible clinic. 90% of floyd county residents go to Mason City or New Hampton. Everything is old and outdated, including most of the doctors."

— Review for Floyd County Medical Center (Charles City)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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