Sarah Bush Lincoln Psychiatry and Counseling
Behavioral Health • Charleston, IL • 1 main Charleston location for Behavioral Health; multiple clinics/locations in network locations
About
Sarah Bush Lincoln Psychiatry and Counseling in Charleston, IL offers outpatient psychiatry and counseling for adults and adolescents, treating anxiety, depression, chemical dependency, eating disorders, and relationship issues. The clinic also provides inpatient behavioral health services with group, individual, and family therapy delivered by a multidisciplinary team including psychiatrists, nurses, and therapists, along with an Employee Assistance Program for employers.
Clinic Type
Behavioral Health
Address
SBL Lincoln Avenue Building, Suite 200 700 West Lincoln Ave. Charleston, IL 61920
Phone
217-238-4866 (main)
sblbillingquestions@sblhs.org
Opening Hours
Hours: 7:15 am to 4 (note: hours limited; specifics: Monday–Thursday 7:15 am to 3 pm; Friday Evening; appointment-only),
Telehealth
Services can be provided in office or via telehealth (for EAP and counseling services)
Emergency Care
Emergency access is available 24 hours a day by calling 866-567-2400. (Clark, Coles, Cumberland, Edgar, Moultrie) 217-253-3511 (Douglas) 217-342-5504 (Effingham) 618-533-1391 (Fayette) 618-783-8477 (Jasper) or 217-774-2113 or 217-774-3961 after hours
Services Offered
Team
Insurance & Payment
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Offices may accept cash, check, credit card (typical for outpatient clinics), Telehealth payments (implied)
Languages Spoken
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FAQs
What are the hours for the Child Psychiatry, Outpatient Counseling clinic?
Hours: 7:15 am to 4 pm – Monday through Thursday 7:15 am to 3 pm – Friday Evening hours available by appointment only
What are the hours for the Adult Psychiatry & Counseling, Outpatient Counseling clinic?
Hours: 7:30 am to 5 pm – Monday through Thursday 7:30 am to 4 pm – Friday Evening hours available by appointment only
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- TherapyDB (Thriveworks): 4.6/5 stars (169 reviews)
- Birdeye (LifeStance): 4.7/5 stars (177 reviews)
- LifeStance (Ashley River Rd location): 4.9/5 stars (106 reviews)
- TherapyDB (Angel Oak): 4.8/5 stars (498 reviews)
- Birdeye (MUSC Health Institute of Psychiatry): 2.5/5 stars (139 reviews)
- ABA Navigator (Thriveworks North Charleston): 5.0/5 stars (10 reviews)
- WebMD (Dr. Steven Lopez): 4.5/5 stars (6 ratings)
Patients praise
- Compassionate, knowledgeable, and attentive clinicians
- Effective, goal-oriented therapy techniques
- Clear communication and professionalism from therapists
Common complaints
- Frustrating administrative/office communication issues
- Delays in medication refills
- Feeling unheard by clinical staff regarding medical history
- Concerns regarding inpatient treatment handling
"Jessica is Amazing! In only 3 visits she has put me on the path to healing! Greatfull for her presence in my life!"
— Birdeye (LifeStance)"Unfortunately, the office communication has been extremely disappointing. I have been corresponding for over a week trying to get an important medication refill."
— Birdeye (MUSC Health Institute of Psychiatry)"Dominique Darby has been amazing! She has really helped me to see a different perspective on my situation."
— ABA Navigator (Thriveworks North Charleston)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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