CAMC Primary Care

4.9 out of 5 · 376 reviews

Family Medicine • Charleston, WV

About

Family Medicine

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%28304%29388-5432

patient_financial_services@camc.org

Not published — contact the clinic to confirm hours.

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Overall sentiment across review platforms: positive

RSFH / Ratings.MD: 4.9/5 (376-380 ratings)
Ratings.MD (Dr. Lauren Munck): 5.0/5 (207 ratings)
Birdeye (Roper St. Francis Physician Partners Primary Care): 4.6/5 (367 reviews)
Birdeye (MUSC Health Primary Care - Martello): 3.0/5 (13 reviews)

Patients praise

Providers are often described as caring, thorough, professional, and excellent listeners
Staff is frequently praised for being friendly, efficient, and professional
Patients appreciate the patient-centered, personalized care approach and feeling valued as an individual rather than a number
Easy and efficient office experiences reported at some locations

Common complaints

Difficulties scheduling appointments, including long wait times for new patients or follow-ups
Communication issues with office staff, including unreturned messages and problems with prescription management
Concerns regarding administrative and billing processes
Occasional reports of feeling unheard or rushed by providers

"I am not a number but a person and he treats me this way."

— Patient review of Dr. Matthew DeMarco

"This is absolutely the most outstanding group of Primary Care Physicians in the city of Charleston."

— Patient review of Roper St. Francis Physician Partners (16 Windermere Blvd.)

"Dr. Goudarzi is great at visits but I have had issues over and over again with them not putting my prescriptions in as they are supposed to..."

— Patient review of MUSC Health Primary Care - Martello

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].