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Gastroenterology | Charleston

Gastroenterology • Charleston, SC

About

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Clinic Type

Gastroenterology

Address

—

Phone

(844) 706-8773

Email

rod.whiting@hcahealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.tridenthealthsystem.com/specialties/gastroenterology

Services Offered

  • Gastroenterology
  • GI diagnostics and imaging
  • pediatric GI
  • GI cancer screening
  • endoscopies (lower and upper GI)
  • laparoscopy
  • robot-assisted surgery
  • GERD/acid reflux management
  • fundoplication
  • bariatric-related GI care
  • gastrointestinal treatments
  • lifestyle and medical management

Technology & Equipment

  • endoscopy
  • biopsies
  • barium enema
  • robot-assisted surgery
  • minimally invasive techniques

Insurance & Payment

—

Languages Spoken

—

Photos

Gastroenterology | Charleston, gastroenterology clinic in Charleston, SC — photo 1 of 1

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Charleston GI): 4.2/5 stars (62 reviews)
  • Healthgrades (Dr. William Marsteller IV): 4.1/5 stars (8 reviews)
  • WebMD (Dr. Garth Swanson): 4.0/5 stars (8 reviews)
  • Healthgrades (Dr. Jeffrey Basile): 2.2/5 stars (4 reviews)
  • Birdeye (Palmetto Digestive): 4.6/5 stars (31 reviews)
  • Healthgrades (Dr. Badih Elmunzer): 5.0/5 stars (10 reviews)
  • Roper St. Francis (Dr. Andrew Wolf): 4.9/5 stars (114 ratings)
  • Healthgrades (Dr. Marc Noble): 4.7/5 stars (23 reviews)

Patients praise

  • Professional and compassionate care from many providers
  • Clear explanations of conditions and treatments
  • Effective and efficient procedures (e.g., endoscopy/colonoscopy)
  • Staff friendliness and helpfulness in many instances
  • Attentiveness to patient comfort and follow-up care

Common complaints

  • Long wait times for appointments
  • Poor communication and lack of responsiveness from office staff
  • Perceived arrogance or dismissiveness from some providers
  • Difficulty scheduling appointments or being turned away by office staff
  • Privacy concerns regarding medical discussions in front of others

"If you have all time in the world to waste then this is the spot for you, because you won’t be seen until an hour or more past your appointment time."

— Charleston GI review on Birdeye

"He is the most attentive and caring doctor I have had. He explains everything perfectly and cares about his patients."

— Dr. Eddie Irions review on Healthgrades

"Personally, I found Dr. Basile condescending and rude. He never made eye contact, never answered my questions, and totally ignored my concerns."

— Dr. Jeffrey Basile review on Healthgrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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