Live
Read now

Alcohol & Drug Rehabs in Charleston, West Virginia - Addictions

4 out of 5 · 81 reviews

Substance Use Disorder Treatment • Charleston, WV

Clinic Type

Substance Use Disorder Treatment

Address

102 Patrick St Plaza, Charleston, WV 25387

Phone

304-233-3200

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

  • Private
  • Medicaid
  • Medicare
  • Financial Aid
  • Sliding Scale
  • Military Insurance
  • Financing
  • Free
  • Insurance Not Specified

Relevant highlights: Insurance options include Private Pay, Medicaid, Medicare, Financial Aid, Sliding Scale, Military Insurance, Financing, Free.

Private, Medicaid, Medicare, Financial Aid, Sliding Scale, Military Insurance, Financing, Free

Languages Spoken

—

FAQs

What insurance options are accepted?

Private Pay, Medicaid, Medicare, Financial Aid, Sliding Scale, Military Insurance, Financing, Free.

Are there accreditations for the facility?

SAMHSA, CARF, Joint Commission, NAATP.

Awards & Accreditations

  • SAMHSA
  • CARF
  • Joint Commission
  • NAATP

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (Recovery Point Charleston): 4.2/5 (112 reviews)
  • Recovery.com (Prestera Center - Mattie V. Lee): 4.1/5 (12 reviews)
  • Drugabuse.com (Prestera Center - Mattie V. Lee): 2.8/5 (6 reviews)
  • Charleston Comprehensive Treatment Center: 4/5 (81 reviews)

Patients praise

  • Patients credit programs with saving their lives or helping them achieve long-term sobriety
  • Reports of caring, professional, and supportive counselors and nursing staff
  • Successful recovery outcomes including reuniting families and gaining employment
  • Helpful support with ancillary needs like housing and life stability
  • Accessibility of Medication-Assisted Treatment (MAT) services

Common complaints

  • Reports of unprofessional, self-centered, or rude staff behavior
  • Allegations of poor communication and failure to respond to inquiries
  • Concerns about retaliatory treatment or unfair disciplinary actions against patients
  • Questions regarding the quality and effectiveness of care/treatment outcomes
  • Specific allegations regarding staff conduct, including claims of inappropriate relationships and criminal history (at certain facilities)
  • Difficulties with administrative processes such as billing, long waits, and scheduling

"If someone complains- the staff find a reason to get rid of them or treat them like dirt. If you have a family member there beware!"

— Drugabuse.com (Prestera Center - Mattie V. Lee) review

"Many clients describe meaningful progress in treatment and positive experiences with counselors, nurses, and other staff. People mention positive recovery outcomes, respectful staff interactions, and feeling encouraged during treatment."

— Charleston Comprehensive Treatment Center summary of reviews

"They are all about helping you out, sometimes it feels certain individuals are just about the money... but a great clinic, nonetheless, where the counselors care( Wendy and Tom)"

— FindRehabCenters.org (Prestera Center for MH Services) review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

ClinAdsby ClinsightBuilt for clinicsYour clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free Clincyby ClinsightBuilt for practicesGet more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call DDS RecruitPowered by ClinsightDental recruitingYour practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire

Comparing your options?

See other substance use disorder treatment clinics in Charleston, or search the full directory by insurance, ratings, and more.

More Substance Use Disorder Treatment Clinics