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MGH Charlestown Community Health Center

4.9 out of 5 · 94 reviews

Podiatry • Charlestown, MA

About

Summary: - Key purpose: support and coordinate care for primary care patients with complex health needs within the Mass General Hospital system. - Organization context: part of Mass General Hospital’s primary care offerings; aligns with healthcare and integrated care management for complex cases. - Quick details: nonprofit, headquarters in Boston, targets primary care patients with complex health issues, includes roles such as social workers, nurses, community health workers, and community resource specialists (as indicated by hiring updates).

Clinic Type

Podiatry

Address

125 Nashua St, 362, Boston , MA 02114, US

Phone

617-726-2000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Podiatry
  • foot care

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham Doctors website: 4.9 out of 5 stars (based on 94 ratings for the internal medicine department) (94 ratings for internal medicine)
  • Vitals.com: Varies between 3.4 and 4.8 across different metrics (Not explicitly stated as a total count)

Patients praise

  • Positive experiences with doctors, nurses, and clinical staff
  • Appreciation for the quality of medical care provided
  • Convenient neighborhood location
  • Effective and compassionate care for complex health conditions

Common complaints

  • Difficulties with prescription refills and communication with staff
  • Long wait times and confusing check-in/out processes at the front desk
  • Reports of perceived rudeness or unhelpfulness among front-desk staff
  • Concerns regarding billing practices and unexpected charges

"Extremely polite and helpful workers at front desk. Dr.s, Nurses and entire staff take very good care of you."

— LocalityBiz User Review

"Every month I take less than the prescribed amount because without fail there is a problem EVERY SINGLE MONTH refilling a prescription... The receptionist is rude... and doesn’t forward messages for the doctor or nurse to call back."

— LocalityBiz User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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