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General Surgery in Charlevoix, MI - Munson Healthcare

General Surgery • Charlevoix, MI • Since 1915

About

Munson Healthcare is a nonprofit regional healthcare system based in Traverse City, Michigan, with a network of medical facilities and services in the United States (and Canada). Key points: - Headquarters: Traverse City, MI; founded 1915; employs about 2,169 staff. - Services: Broad healthcare provider offering acute care, specialty services, and outpatient care through multiple facilities and clinical teams. - Charlevoix presence: Listed roles include clinical positions in the Charlevoix area (e.g., Physical Therapist – Pelvic Floor), indicating active clinics or services there. - Notable offerings relevant to surgery: The organization operates extensive medical services and departments that typically coordinate with surgical care (e.g., ambulatory RN, nurse roles, pain clinic, radiation oncology, cath lab/electrophysiology support). User-specific angle (General Surgery in Charlevoix, MI): - Munson Charlevoix appears to support a surgical ecosystem indirectly via affiliated specialties and ambulatory/outpatient services. For concise options, you may want to contact Munson Charlevoix or visit Munson Healthcare Charlevoix locations to confirm general surgery availability, surgeons, and outpatient pre-/post-op services in Charlevoix.

Clinic Type

General Surgery

Address

14695 Park Avenue, Suite A, Charlevoix, MI 49720

Phone

231-547-2812

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Roger H. Maillefer — MD General Surgeon
  • Barrett A. Kielhorn — DO General Surgeon
  • Emily N. McKerchie — DO General Surgeon
  • Lindsay M. Harden — DO General Surgeon
  • Andrew N. Hollenbeck — MD General Surgeon
  • Michael S. Martin — MD General Surgeon
  • Jennifer M. Kiel — DO General Surgeon
  • Kevin M. Markham — MD General Surgeon

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Munson Healthcare Official Provider Pages: 4.9 out of 5 stars (Varies by provider (63-71 ratings for individual surgeons))
  • Healthgrades (Dr. Barrett Kielhorn): 5.0 out of 5 stars (1 rating)
  • Healthgrades, US News, Homefacts: 80%-92% (General hospital satisfaction metrics) (198 surveys (based on historical data))

Patients praise

  • High patient recommendation rates
  • Positive bedside manner and communication from surgeons reported by patients
  • Strong overall patient satisfaction scores for the hospital
  • Surgeons described as compassionate, straightforward, and professional

Common complaints

  • Allegations of inadequate anesthesia during surgical procedures
  • Complaints regarding wait times in the emergency room
  • Issues with hospital billing practices
  • Dissatisfaction with patient-provider communication in specific instances

"He was very understanding, confident and reassuring. I received excellent care from him at Munson Charlevoix hospital!"

— Healthgrades review for Dr. Barrett Kielhorn

"Dr. Reineck is an excellent communicator. He is compassionate, straightforward and has a nice sense of humor. He is an expert surgeon."

— Healthgrades review for Dr. John Reineck

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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