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Bay Urgent Care and Family Practice

4.6 out of 5 · 366 reviews

Urgent Care • Charlevoix, MI

About

Bay Urgent Care and Family Practice in Petoskey, Michigan is a walk-in urgent care and family medicine clinic offering services including acute illness and injury treatment, fractures and lacerations, on-site X-ray and lab services, rapid testing, sports and school physicals, DOT physicals, and family practice care. The clinic is open seven days a week and accepts new patients for primary care including annual physicals, chronic disease management, and women's health services.

Clinic Type

Urgent Care

Address

624 Charlevoix Ave., Petoskey, MI

Phone

(231) 753-1400

Email

support@bayuc.com

Opening Hours

Monday – Friday: 8 AM – 6 PM; Saturday – Sunday: 9 AM – 3 PM; Open every day, including most holidays

Services Offered

  • Urgent care
  • Walk-in clinic
  • Family practice
  • X-ray on-site
  • Laboratory services
  • Rapid testing
  • DOT physicals
  • Pre-employment exams
  • Workers' compensation injuries
  • Sports physicals
  • School physicals
  • Annual physicals
  • Wellness visits
  • Chronic disease management
  • Women's health
  • Fractures/splinting
  • Wound care
  • Stitches/closure
  • Rash evaluation
  • Cyst removal

Technology & Equipment

  • X-ray (on-site)
  • Quest Diagnostics lab services
  • Rapid testing

Team

  • Linda Zerby, Family practice provider with prior emergency room experience — Provider
  • Kerri Katona, [ER background] — Provider

Insurance & Payment

—

Self-pay discounts, Insurance, Credit/debit, Cash

Languages Spoken

  • English

FAQs

What are your hours?

Monday – Friday: 8 AM – 6 PM Saturday – Sunday: 9 AM – 3 PM Open every day, including most holidays.

Do you accept walk-ins without an appointment?

Yes, we are a walk-in urgent care and family practice.

What services are offered on-site?

On-site X-ray and Quest Diagnostics lab services; rapid testing; sports, school, and DOT physicals; fractures and lacerations treatment; illness and injuries management.

Where is Bay Urgent Care located?

624 Charlevoix Ave., Petoskey, MI.

What is the phone number to reach the clinic?

Phone: (231) 753-1400.

Do you offer annual physicals?

Yes, comprehensive wellness exams for kids, adults, and seniors.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye/Google: 4.6/5 (366 reviews (Birdeye))

Patients praise

  • short wait times
  • professional and compassionate staff
  • quick diagnostic services

Common complaints

  • occasional busy wait times

"Surprisingly I was seen within 15 minutes, then seen by PA-C Lawrence, diagnosed prescribed script on my way total 30min. Drugs help & I’m on the mend. Everyone professional and there to help. Great!"

— Birdeye review

"The staff was very warm and compassionate … empathetic, real people."

— Facebook post review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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