Free and Low-Cost Health Clinics and Other Community ...
Community/Free Clinics • Charlotte, NC
Clinic Type
Community/Free Clinics
Address
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Phone
704-336-4700
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Satisfied Patient (C.W. Williams Community Health Center): 4.7/5 stars (236 reviews)
- C.W. Williams Community Health Center (Internal/Website-posted): 5.0/5 stars (2 reviews)
Patients praise
- Compassionate and welcoming staff environment
- High perceived expertise and thoroughness of doctors and medical providers
- Access to comprehensive and needed healthcare services for vulnerable populations
- Clear, informative communication from providers during visits
- Clean facilities and effective safety protocols
Common complaints
- Long waiting times for appointments and during visits
- Difficulty reaching staff by phone
- Professionalism and communication issues among some staff members
- Billing and financial concerns, specifically regarding unexpected charges at clinics not fully free or lacking clear financial assistance communication
- Appointment scheduling frustrations, including no-shows by providers
"The staff treated me with genuine care and warmth. No one ever made me feel less-than because I needed their services."
— Charlotte Community Health Clinic"Went for an examination had several concerns. The doctor TOLD me she could discuss ONE of my concerns... I wouldn’t recommend this place to anyone."
— C.W. Williams Community Health Center patient review"This place has no sense of time management... I sat there until 4:15 and no doctor had come in."
— Novant Health Michael Jordan Family Medical Clinic patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Clinics bracing for more patients as ACA premiums rise — Jan 14, 2026
- Latin American Coalition hosts back-to-school health fair for uninsured families | WFAE 90.7 - Charlotte's NPR News Source — Jul 9, 2026
- Latin American Coalition Inaugurates Family Welfare Center — Apr 29, 2026
- Care Everywhere program brings health care to Charlotte's unhoused | WFAE 90.7 - Charlotte's NPR News Source — Jun 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
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