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Gastroenterology and Hepatology Specialists Near You

4.7 out of 5 · 1,023 reviews

Gastroenterology • Charlotte, NC

About

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Clinic Type

Gastroenterology

Address

—

Phone

+17045126161

Email

chfoundation@atriumhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://atriumhealth.org/medical-services/specialty-care/other-specialty-care-services/atrium-health-gastroenterology-and-hepatology/meet-the-team

Services Offered

—

Insurance & Payment

—

Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Charlotte Gastroenterology & Hepatology - Randolph Road): 4.7/5 stars (670 reviews)
  • Birdeye (Charlotte Gastroenterology & Hepatology, PLLC - Mooresville): 4.8/5 stars (322 reviews)
  • Birdeye (Atrium Health Gastroenterology and Hepatology): 3.6/5 stars (31 reviews)
  • Healthgrades (Dr. David Sachar): 3.2/5 stars (19 reviews)

Patients praise

  • Professional, knowledgeable, and experienced staff/physicians
  • Compassionate and thorough bedside manner
  • Clear communication regarding procedures and health plans
  • Friendly and supportive office environments

Common complaints

  • Poor communication and lack of patient care coordination
  • Long wait times for appointments and during visits
  • Administrative issues, including billing errors and scheduling conflicts
  • Concerns about bedside manner, specifically perceptions of condescending or rude behavior

"They are very friendly, helpful and thorough from check in to check out. I have been going there for years and have ALWAYS had a great experience."

— Birdeye review of Charlotte Gastroenterology & Hepatology - Randolph Road

"The lack of patient communication and care at this place is Unbelievable. Other Atrium locations are even amazed at the way this facility operates."

— Birdeye review of Atrium Health Gastroenterology and Hepatology

"Dr. Kokenes is a patient, caring, concerned doctor that keeps looking for answers, when it gets difficult in finding a cure, or what can help you lead a normal life."

— Vitals review of Dr. Dennis Kokenes

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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