Charlotte Foot & Ankle Specialists
Podiatry • Charlotte, NC • Not explicitly provided in the extracted text locations
About
Charlotte Foot & Ankle Specialists is a podiatry clinic in Charlotte, NC serving the Charlotte, Fort Mill, Gastonia, and Pineville areas. Dr. Kristine Strauss offers surgical and non-surgical treatments including diabetic foot care, laser nail fungus treatment, wart removal, plantar fasciitis treatment, bunion and hammertoe correction, fracture care, and custom molded inserts using 3D scanning technology.
Clinic Type
Podiatry
Address
Charlotte Foot & Ankle Specialists, serving Charlotte, Fort Mill, SC, Gastonia, NC, Pineville, NC
Phone
704-504-4000
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Opening Hours
8:00am - 5:00 pm
Telehealth
Not explicitly provided in the extracted text
Emergency Care
Not explicitly provided in the extracted text
Services Offered
Technology & Equipment
Team
Insurance & Payment
Most insurances accepted; custom orthotics may not be covered; flex spending can be used for inserts.
Cash, Credit/Debit, Flex spending account (FSA), FSA/HSA dollars, cash (custom inserts price)
Languages Spoken
Pricing
Current Offers
New patient special or savings not specified
FAQs
Not explicitly provided in the extracted text
Not explicitly provided in the extracted text
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Dr. Andrew C. Adler): 4.9/5 (115)
- Birdeye (Ryan Foot and Ankle Specialists): 4.7/5 (341)
- Healthgrades (Dr. Zachary Nellas): 4.7/5 (19)
- WebMD (Dr. Sherry Lu): 4.5/5 (9)
- Healthgrades (Dr. Robert Liesman): 3.4/5 (65)
Patients praise
- Knowledgeable and thorough medical explanations
- Effective pain relief and successful treatment of minor procedures like ingrown toenails
- Caring, gentle, and patient-focused bedside manner
- Willingness to explore conservative, non-surgical treatment options first
- Responsive and accommodating office staff for emergencies
Common complaints
- Long or excessive wait times
- Unprofessional, rude, or dismissive staff interactions
- Poor office cleanliness or lack of privacy
- Concerns regarding billing, insurance coverage accuracy, and costly treatments
- Dissatisfaction with surgical outcomes or perceived dismissiveness regarding post-procedural complications
"Dr. Adler is the best doctor I've ever visited. He made me feel as though he had all the time in the world to answer my questions."
— Birdeye (Review for Dr. Andrew C. Adler)"I would not recommend Dr. Basinger to family or friends. While in his office, he assured me that my insurance would cover custom orthotics... $700 later, I owe him money (it was not covered)."
— Healthgrades (Review for Dr. Scott Basinger)"I was afraid to have an ingrown nail removed but Dr. Lu eased my fears with explanation of the procedure. It she called me to check my progress."
— WebMD (Review for Dr. Sherry Lu)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Foot & Ankle Associates Voted Charlotte’s Best Podiatry Practice 2025 by The Charlotte Observer Readers - PR.com — Oct 27, 2025
- Foot & Ankle Associates Expands to Serve South Charlotte with New Ballantyne Office - PR.com — Oct 21, 2025
- Foot & Ankle Associates - Ballantyne Location, Celebrates Ribbon Cutting Ceremony — Feb 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
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