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Region Ten Community Services Board

4.8 out of 5 · 25 reviews

Mental Health • Charlottesville, VA • Since 1969 • 1 (Charlottesville region) locations

About

Region Ten Community Services Board (Region Ten CSB) is a nonprofit mental health, developmental disability, and substance use services provider serving Charlottesville and surrounding counties (Albemarle, Greene, Nelson, Fluvanna, Louisa). As one of Virginia’s 40 CSBs, it operates the behavioral health safety net for the area, employing about 196 staff since its founding in 1969. Services target adults, children, infants, and families, with a focus on individualized care and innovative programs. Contact info includes multiple regional phone numbers and the main site regionten.org.

Clinic Type

Mental Health

Address

Charlottesville, VA

Phone

4349721800

Email

Joanna.Jennings@regionten.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Crisis services available

Services Offered

  • Mental Health
  • Developmental Disabilities
  • Substance Use Services
  • Crisis Services
  • Children and Family Services
  • Prevention

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • freecenters.org: 4.8/5 (25 votes)
  • Recovered.org: 3.35/5

Patients praise

  • Broad range of services provided including mental health, intellectual disability, and substance use support
  • Accessible fee scales based on household income

Common complaints

  • Reports of poor follow-up and lack of helpful communication
  • Allegations of cultural incompetency and racial insensitivity
  • Concerns regarding ineffective counseling and negative impacts on patient well-being
  • Formal complaints involving retaliation for previous grievances

"Tried to get post trauma help for my young daughter on multiple occasions. Nothing but bad information and poor follow up."

— LocalityBiz user review

"The system caused me to be subjected to everything from cultural incompetency, to racial unawareness…to microaggressions. There was a gap in racial empathy."

— C-VILLE Weekly report citing a former client

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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