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Primary Care

5 out of 5 · 682 reviews

Primary Care • Charlottesville, VA • Multiple locations across central and Northern Virginia locations

About

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Clinic Type

Primary Care

Address

—

Phone

571.284.4370

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.uvahealth.com/specialties/primary-care

Services Offered

Primary care
Family medicine
Internal medicine
Pediatric care
Geriatric care
Teen health
Sports physicals
Preventive care
Immunizations
Screenings
Care coordination
Virtual appointments

Technology & Equipment

Imaging
X-rays
Genetic testing
Blood tests
Advanced medical treatments
Clinical trials

Team

UVA Health Primary Care — Primary care

Insurance & Payment

—

Languages Spoken

—

Current Offers

New patient offers

FAQs

What services does UVA Health primary care provide?

General healthcare needs for children, adults and seniors, including check-ups, immunizations, screenings, and care coordination with specialists.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

UVA Health provider pages and Healthgrades: Generally high (mostly 4.8 to 5.0 out of 5 on provider-specific pages) (Varies (e.g., 682 ratings for Dr. Chang, 1169 for Dr. Reid))
Healthgrades: Mixed to positive (e.g., 4.3 to 4.9 on Healthgrades) (Small sample sizes (e.g., 13-42 reviews))

Patients praise

high quality of physician care and bedside manner
providers are seen as compassionate, thorough, and good listeners
high patient satisfaction scores for individual doctors on institutional platforms
accessibility and responsiveness in direct primary care models

Common complaints

long wait times for appointments and in the office
difficulties with scheduling or rescheduling appointments
concerns regarding lack of follow-through or continuity of care
frustrations with insurance and billing communication

"Dr. Downey is the most caring, compassionate Dr who truly cares about her patients. The amount of time she puts in to researching how to help me as an individual with some of my medical concerns is like nothing I’ve ever experienced at any other practice."

— Patient of Charlottesville Direct Primary Care

"I scheduled an appointment last year for a simple primary care checkup-- the earliest they had available was 11 months away."

— Patient of UVA Health Primary and Specialty Care Pantops

"If the provider had simply been honest from the beginning about what she could or could not do, I could have respected that and found another pcp. Instead, the lack of care and follow-through left me feeling dismissed and unsafe."

— Patient of UVA Health Primary Care Riverside

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].