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UPMC Chautauqua

General Surgery • Chautauqua, NY

About

General Surgery at UPMC Chautauqua in Jamestown, NY offers general surgery and robotic surgery procedures. The clinic performs procedures including appendectomy, gallbladder removal, hernia repair, thyroid and parathyroid surgery, and breast cancer treatment, with most surgeries available using minimally invasive techniques. UPMC Chautauqua uses the da Vinci Xi Surgical System for robotic procedures, which may result in less pain, shorter hospital stays, and faster recovery.

Clinic Type

General Surgery

Address

207 Foote Ave. Jamestown, NY 14701

Phone

18005338762

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • General Surgery
  • Robotic Surgery

Technology & Equipment

  • da Vinci Xi Surgical System
  • minimally invasive robotic surgery
  • 3D high-def visualization

Team

  • UPMC Chautauqua General/Robotic Surgeons, General and Robotic Surgery specialists at UPMC Chautauqua — Surgeons

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UPMC Provider Directory: 4.8 out of 5 stars (145 ratings, 40 reviews (provider-specific))
  • HealthLuminate: 60% recommendation rate (N/A)
  • U.S. News & World Report: 87% of patients willing to recommend hospital (N/A)

Patients praise

  • Positive feedback for specific surgeons, including clear explanations of procedures and risks
  • Patient appreciation for professionalism, listening skills, and bedside manner of surgical staff
  • Successful outcomes and patient satisfaction for specific surgeries, such as knee replacements
  • Availability of advanced surgical technology like the da Vinci robotic system

Common complaints

  • Concerns regarding long wait times in the emergency room
  • Reports of negative experiences with communication and quality of care in the ER setting
  • Some patients expressed dissatisfaction with perceived lack of attention from staff

"He spent so much time explaining exactly the procedure, risks and benefits that by the time of the day of surgery, we were very comfortable going in to it. He's an excellent listener and has a good talent of explaining things and making you feel very comfortable."

— UPMC Patient Review for Dr. Timothy C. Brown

"Wait times to be seen, even for severe ailments has been a problem at this hospital for decades, and it doesn’t seem to be changing anytime soon."

— LocalityBiz User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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