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Collins Family Dentistry

4.3 out of 5 · 237 reviews

Orthodontics • Cheney, WA

About

Collins Family Dentistry in Cheney, WA offers orthodontics services including traditional braces and Invisalign to straighten teeth. Dr. Chris Collins provides treatment for teens and adults to improve smiling, chewing, and oral hygiene through controlled tooth movement.

Clinic Type

Orthodontics

Address

Cheney, WA

Phone

(509) 235-8451

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthodontics
  • Invisalign
  • traditional braces

Technology & Equipment

  • Invisalign
  • traditional braces

Team

  • Dr. Chris Collins, DDS — Dentist/Owner

Insurance & Payment

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Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care: 5.0 out of 5 stars (94 ratings, 90 reviews)
  • Birdeye: 4.1 out of 5 stars (83 reviews)
  • Birdeye (Dr. Christopher Collins profile): 3.9 out of 5 stars (62 reviews)
  • Experience.com: 3.82 out of 5 stars (50 reviews)
  • Healthgrades: 2.2 out of 5 stars (10 reviews)

Patients praise

  • many patients praise the friendly and welcoming staff
  • often commended for a comfortable, family-like atmosphere
  • frequently described as professional and thorough by long-term patients
  • appreciated for clear explanations and efforts to put anxious patients at ease

Common complaints

  • concerns regarding billing practices and costs
  • instances of perceived poor quality of care or treatment failure (e.g., failed root canal)
  • reports of long wait times or scheduling difficulties
  • occasional complaints about staff communication and bedside manner

"I've been going to Collins family dentistry over 20 years. First Ken and now Chris. My experiences have always been excellent and professional. Front staff is friendly and helpful..."

— WebMD Care patient review

"Had several visits, none of which were good. I eventually moved to another dentist outside of Cheney. PROS: Overall nice people, good customer relations, and friendly. CONS: Long wait in chair, young inexperienced hygienists, and uncomfortable."

— Birdeye patient review

"I can’t say enough good things about Collins Family Dentistry in Cheney! Dr. Chris Collins is absolutely awesome—professional, kind, and genuinely dedicated to making every visit comfortable and stress-free."

— Birdeye patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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