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Douglas & Leisner

4.9 out of 5 · 710 reviews

Optometry • Chester, IL • Since 1998

About

Douglas & Leisner Optometry is a Chester, VA-based medical practice offering comprehensive eye care. Founded in 1998, it is led by Dr. Richard Douglas, OD, and Dr. Jill Leisner, OD. Services include thorough eye exams, custom contact lens fittings (including orthokeratology/Paragon CRT), treatment of eye diseases, pre- and post-surgical care, LASIK co-management, and a full optical with 1000+ frames and an on-site lab. They serve Chester, Chesterfield, Colonial Heights, Hopewell, Petersburg, and the Richmond region, with two offices in Chester, VA. Contact: 804-748-6983.

Clinic Type

Optometry

Address

4705 Buckingham Court, Chester, VA 23220, US

Phone

804-748-6983

Email

request@douglasleisner.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Dr. Richard Douglas, DOCTORATE / OD (implied) — Optometrist
  • Dr. Jill Leisner, DOCTORATE / OD (implied) — Optometrist

Insurance & Payment

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Languages Spoken

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FAQs

What services does Dr. Douglas specialize in?

Specializing in general ophthalmic care, glaucoma management, pre and post-operative surgical care, and advanced ophthalmic care.

Awards & Accreditations

  • Award of Distinction from Illinois Eye Institute Center for Advanced Ophthalmic Care, 1998
  • Award of Distinction from Illinois Eye Institute Low Vision Rehabilitation Service, 1998
  • Corning Medical Optics Low Vision Award, 1998
  • Honors from FDR VA Hospital Optometry Department, 1997
  • Honors from Perry Point VA Hospital Optometry Department, 1997

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9/5 (701 reviews)
  • Yelp/MapQuest: 5.0/5 (9 reviews)
  • Facebook: 100% recommend (19 reviews)

Patients praise

  • Highly professional and competent medical care
  • Friendly and attentive staff members
  • Efficient office operations and timely appointments
  • Comprehensive service offerings including diverse contact lens types and eyewear selection
  • Welcoming and family-friendly atmosphere

Common complaints

  • Occasional concerns regarding office policy inflexibility (e.g., contact lens renewal requirements)
  • Mixed feedback on bedside manner/patient rapport in some instances
  • Reported lack of handicap accessibility in some contexts

"First off, let me tell you...that office has it all going on like a great running machine. From check-in to check-out - everything and everyone was spot on. The Doctor was..."

— MapQuest/Yelp Review

"Although I believe the doctors here are very competent, but I question the bedside..."

— MapQuest/Yelp Review

"I couldn't believe how rude the office MANAGER was. I was crying on the phone explaining I am at work and cannot see!!! and all she could think about was making money off me..."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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