Penn Orthopaedics Chester County Hospital
Orthopaedic Surgery • Chester, PA
About
Penn Orthopaedics Chester County Hospital is an orthopaedic surgery practice located at Chester County Hospital in West Chester, PA. Penn orthopaedic surgeons perform procedures at this facility, though no outpatient visits are scheduled there. The practice is open Monday through Friday from 8am to 5pm.
Clinic Type
Orthopaedic Surgery
Address
Chester County Hospital, 701 East Marshall Street, West Chester, PA, 19380
Phone
800-789-7366
Uphsgift@upenn.edu
Opening Hours
Monday 8am - 5pm; Tuesday 8am - 5pm; Wednesday 8am - 5pm; Thursday 8am - 5pm; Friday 8am - 5pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Office Hours
Monday 8am - 5pm; Tuesday 8am - 5pm; Wednesday 8am - 5pm; Thursday 8am - 5pm; Friday 8am - 5pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 80% patient recommendation rate (N/A)
- U.S. News (Dr. Cheston Simmons): 5 out of 5 (based on 165 ratings) (165)
- rater8 (Dr. Cheston Simmons): 5.0 stars (554 ratings)
- Birdeye (Penn Orthopaedics Southern Chester County): 3.1 stars (8 reviews)
- Yelp (Premier Orthopaedics): N/A (Mixed/Negative feedback) (41 reviews)
Patients praise
- High patient satisfaction with specific orthopedic surgeons regarding expertise, communication, and bedside manner
- Positive ratings for surgical outcomes and overall clinical care effectiveness
- Hospital recognized as high-performing in orthopedic procedures/conditions
- Strong recommendation rates from patients for hospital-based care
Common complaints
- Long wait times in the emergency department
- Difficulties reaching office staff by phone
- Mixed feedback regarding nursing care during inpatient stays
- Inconsistent communication regarding post-surgical care and hospital amenities
"Every single nurse that came into my room... are unbelievably comforting and checked on my pain as often as they could. ...I am so overwhelmed with the amazing staff at Chester County Hospital."
— Patient review of Chester County Hospital"Very personable! Answered all my questions and then answered more that I forgot to ask!! Excellent experience in the office, from the intact nurse to x-ray tech to doctor!!!"
— Patient review of Dr. Cheston Simmons"Doctors are great. Office deserves a zero. Can never reach a live person. Went somewhere else after one visit."
— Yelp review of Premier OrthopaedicsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Orthopaedics - Penn Medicine — Aug 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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