[PDF] Licensed Substance Use Disorder Treatment Providers in Chester ...
Substance Use Disorder Treatment • Chester, PA
Clinic Type
Substance Use Disorder Treatment
Address
1375 Newark Road, Kennett Square, PA 19348
Phone
(610) 268-3588
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.6/5 stars (52 reviews)
- DrugAbuse.com/Rehabs.com/Alcohol.org: 3.4/5 stars (27 reviews)
- Recovered.org TrustScore: 4.2/5 stars
- Recovered.org TrustScore: 3.85/5 stars
Patients praise
- Many clients report feeling supported, cared for, and treated with kindness by staff
- Effective therapeutic outcomes, with some patients citing recovery and stabilization as key results
- Convenient and professional access to care, including telehealth options
- High reported patient satisfaction scores at specific facilities regarding dignity and treatment effectiveness
Common complaints
- Reports of unprofessional, rude, or disrespectful staff behavior
- Allegations of dangerous environments, such as presence of illicit substances or inadequate supervision
- Concerns regarding facility cleanliness and overcrowding
- Documented deficiencies in administrative compliance, such as grievance handling or client consent documentation
- Broader public concerns regarding limited state-level scrutiny of addiction providers despite reports of harm to clients
"Everyone there is so sweet and kind to me . They listen and they care . Anyone going through addiction I recommend this place . They take care of you with care and kindness ❤️ I've been clean for 12 months with the help of crossroads."
— Crossroads of Chester review (Birdeye)"I am currently going through something with a loved one that is admitted here, and let me just say the staff here are VERY unprofessional. I myself was admitted here back in 2015 and they purposely overdosed me and I was in a comma for 3 days. I would NEVER recommend ANYONE to go here."
— Keystone Center review (DrugAbuse.com/Rehabs.com)"This place has definitely given me my entire life back."
— Crossroads Treatment Center review (StartYourRecovery)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] OUTPATIENT M.A.T. - Delaware County, Pennsylvania — Oct 20, 2025
- Substance Abuse Services Network
- 2026 Medication-Assisted Substance Use Treatment Grant Program - Formula Extended
- Chester County reports another decline in drug overdose deaths — Mar 30, 2026
- Chester County makes strides in mental health crisis support efforts — Sep 4, 2025
Information sourced from the clinic's website as of July 11, 2026.
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