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AFC Urgent Care West Chester

4.7 out of 5 · 1,076 reviews

Urgent Care • Chester, PA • Since 1982

About

AFC Urgent Care West Chester, PA is part of American Family Care (AFC), a privately held healthcare company operating urgent care centers and walk-in clinics in the United States (plus Nepal and Saudi Arabia). AFC was founded in 1982 and has grown to about 879 employees, with 876 in the U.S. The organization focuses on immediate healthcare services at lower cost than traditional ER visits, offering urgent care and family care. Key points: - Network: AFC Urgent Care centers across the U.S., including West Chester, PA; AFC operates numerous walk-in clinics. - Services: Urgent care and walk-in primary care for non-emergency conditions; extended hours typical for urgent care. - Size and scope: Approximately 879 employees nationwide; active job postings (8 current openings nationally). - Leadership and operations: Multiple medical directors and operations leadership; recent personnel changes include the departure of a Director of Operations in March 2026. - Funding and growth: Total funding around $30 million; ongoing expansion and staffing growth (monthly ~0.6%, yearly +18%). If you’re looking specifically for AFC Urgent Care in West Chester, PA, this location is part of AFC’s urgent care network, offering walk-in medical services without an appointment. For precise address, hours, and current services at the West Chester clinic, please visit AFC’s official site or contact the clinic directly.

Clinic Type

Urgent Care

Address

510 E. Gay Street

Phone

(484) 999-0204

Email

—

Opening Hours

Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM

Emergency Care

Emergency care alternatives referenced

Services Offered

  • Urgent care
  • Walk-in clinic
  • Physical exams
  • Immunizations
  • Lab testing
  • Common services provided
  • Diagnostics
  • Emergency care alternative
  • Wound care/treatment
  • Illnesses treated
  • Injuries treated
  • DOT physicals
  • Billing
  • Directions
  • Insurances accepted
  • Patient registration
  • Patient rights and responsibilities
  • Urgent care vs ER information

Insurance & Payment

  • Insurances accepted at walk-in urgent care clinic west chester pa

Walk-in, Credit/debit cards, Forms of payment available at urgent care (as per site), Pay Your Bill, billing questions

Languages Spoken

  • English

FAQs

What are the hours for AFC Urgent Care West Chester?

Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 4.7 out of 5 (average rating) (1,076 patients shared ratings)
  • Checkbook.org (Consumers' Checkbook): 15 ratings total; displayed as recommended percentage (exact percent not visible in snippet) (15 ratings/comments (page indicates “15 Reviews” / “Consumer Comments… 12 more”))
  • Yelp: Rating not shown in provided snippet (17 reviews (snippet title on Yelp-compatible listing))

Patients praise

  • Friendly, pleasant, and professional staff
  • Quick/efficient service and short wait times
  • Good bedside manner/empathy and helpful communication
  • Thorough care/diagnosis and follow-up actions like prescriptions
  • Facility cleanliness mentioned

Common complaints

  • Longer-than-expected wait and contradictory wait-time information
  • Perceived medical skepticism or inadequate explanation regarding tests (e.g., EKG usefulness)
  • Rudeness/lack of respect or feelings of being degraded/violated
  • Scams/financial complaints (reported on Yelp/MapQuest snippet)

"“Everyone there - from the ladies at the front desk, to the nurses, were pleasant, patient and professional.”"

— MapQuest (Yelp-derived excerpt)

"“Quick, efficient. Friendly, professional staff. Very positive experience!”"

— Loc8NearMe (review excerpts)

"“I arrived… [I] was told… a two hour wait… [then] only a 10-15 minute wait… In summary, I felt degraded and violated. Wont be returning.”"

— medicals-health.com (review excerpt)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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