ACCESS Family Health Society
Women's Health • Chicago Heights, IL • Since 1993
About
Summary: - Access Community Health Network (ACCESS) is a nonprofit, federally qualified health center network based in Chicago, IL, founded in 1993, with about 397 staff and 150,000+ patients served annually in the Chicagoland area. - It provides patient-centered preventive and primary care as a medical home and is one of the nation’s largest networks of FQHCs. - Headquarters: Chicago, Illinois; additional offices include locations in Chicago ( ثلاث addresses listed). - Contact: main phone lines 866-267-2353 or 866-882-2237; email erica.ruiz@achn.net. - Relevant identifiers: SIC 80/801; NAICS 62/621; aliases: ACCESS.
Clinic Type
Women's Health
Address
152 W. Lincoln Highway, Chicago Heights, IL 60411
Phone
18662672353
Natalie.Shaffer@achn.net
Opening Hours
Monday 7:30 a.m. – 7:00 p.m.; Tuesday 7:30 a.m. – 5:00 p.m.; Wednesday 7:30 a.m. – 7:00 p.m.; Thursday 7:30 a.m. – 5:00 p.m.; Friday 7:30 a.m. – 5:00 p.m.; Saturday 7:30 a.m. – 12:00 p.m.; Sunday Closed
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What services are offered at ACCESS Family Health Society?
Key services include family medicine, pediatrics, obstetrics and gynecology, diet and nutrition, behavioral health, psychiatry, and Medication Assisted Recovery (M.A.R.).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 5/5 stars (WebMD single review) (1)
- BestProsInTown: Not explicitly stated (overall positive tone) (82 (referenced in title))
Patients praise
- Helpful and professional support staff, particularly benefits specialists for insurance enrollment
- Positive experiences with pediatric care and doctor/nurse interactions
- Clean facility environment and generally reasonable wait times for in-person appointments
- Welcoming and caring staff that foster a community-like atmosphere
Common complaints
- Concerns regarding sanitation and medical protocols, specifically in the lab area
- Complaints about lab staff training and professionalism during blood draws on children
- Reports of long wait times or scheduling issues, particularly over the phone
- Dissatisfaction with specific physician interactions regarding maternity care and communication
"This place is unsanitary and does not follow protocol. The lab tech... was aggressively flicking his veins and when I told her I wanted to go to a different lab she rushed back to his first arm- tied it so tight his skin folded over and tried to rush to get a needle in BEFORE even finding a vein."
— LocalityBiz Review"The insurance and benefits specialist, Karen, was just wonderful. She helped me with the entire process of enrolling with medicaid... I am so appreciative of her help, her excellent customer service, her sincerity and her professionalism."
— A-Better-Place Review"Access Family Health Society provides a welcoming and clean environment, with friendly and patient staff. The wait time is minimal, and the doctors and nurses are caring and gentle."
— BestProsInTown Review SummarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- How One FQHC Developed Its Own PCMH Model | HCI Innovation Group — Sep 24, 2025
- Top salaries at Access Community Health Network - Crain's Chicago Business — Jul 6, 2026
- Bethel Family Resource Center Launches Community Blood Pressure Kiosk with Bethel Hearts Health Celebration on Nov 24 | FinancialContent — Nov 18, 2025
- Greater Family Health Celebrates Opening of 12th Health Center in Des Plaines | Greater Family Health — Sep 18, 2025
Information sourced from the clinic's website as of July 11, 2026.
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