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Chicago Cosmetic Surgery & Dermatology

4.6 out of 5 · 1,684 reviews

Dermatology • Chicago, IL • Since 2005

About

Chicago Cosmetic Surgery & Dermatology is a private medical practice based in Chicago, Illinois, offering medical dermatology and aesthetic services. Founded in 2005, it operates three offices in Chicago (HQ at 515 N State St, Suite 900; 20 W Kinzie Suite 1130; another Chicago location) and provides a team of board-certified dermatologists, board-certified plastic surgeons, aesthetic-trained physicians, and supportive clinicians. Key details: - Services: medical dermatology (pigment disorders, skin conditions) plus cosmetic/aesthetic treatments - Size: about 31 employees; annual revenue around $2.5M - Contact: info@chicagodermatology.com; 312-245-9965 - Website: chicagodermatology.co - LinkedIn: linkedin.com/company/chicago-cosmetic-surgery-and-dermatology

Clinic Type

Dermatology

Address

River North, Chicago, IL

Phone

312-245-9965

Email

jbalfantz@chicagodermatology.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Medical Dermatology
  • Cosmetic Dermatology
  • Plastic Surgery
  • Mohs Micrographic Surgery
  • Injectables
  • Laser Treatments
  • Energy-based Technologies
  • Skin Cancer Care
  • Dermatology
  • Aesthetic Treatments
  • Cosmetic Enhancements
  • Anti-aging Treatments
  • Reconstruction (after skin cancer)

Technology & Equipment

  • Laser Treatments
  • Advanced energy-based technologies
  • Mohs Micrographic Surgery
  • Dermatologic surgery equipment

Team

  • Dr. Carolyn Jacob, Board-Certified Dermatologist; Cosmetic Surgeon; Mohs surgeon (implied) — Harvard-trained, Board-Certified Dermatologist and Cosmetic Surgeon

Insurance & Payment

—

Credit cards, Debit cards, Cash, CareCredit (financing option), Online payments (if available)

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Google: 4.8 out of 5 stars (~1,429 reviews)
  • Yelp: 3.7 out of 5 stars (255 reviews)

Patients praise

  • High level of professionalism and knowledge among medical providers
  • Clean, organized, and calming office environment
  • Effective treatment results for medical and aesthetic concerns
  • Helpful and friendly interactions with specific staff members
  • Comprehensive range of services offered under one roof

Common complaints

  • Concerns regarding administrative efficiency and practice management
  • Reports of feeling rushed during appointments
  • Occasional dissatisfaction with treatment results or planning
  • Perception of pushy retail/product sales tactics
  • Staff turnover and inconsistent administrative experience

"Dr. Sheppard SAVED MY HAIR! I've always had long thick hair all my life until I started experiencing hair loss and extreme shedding... I saw results after the first month."

— 4doctors.net user review

"This place is the most poorly run medical practice I have ever encountered. The doctors that I've seen are all nice and seem intelligent, but they are always in a rush. The staff turns over so frequently."

— Yelp/MapQuest/Apple Maps user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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