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Baystate Dental

4.5 out of 5 · 189 reviews

Endodontics • Chicopee, MA

About

Baystate Dental, Chicopee offers root canal and endodontic services at its Chicopee, MA location (516 Montgomery St, Chicopee, MA 01020). As part of Baystate Dental, a private medical practice with 3 offices in Massachusetts, they provide general and cosmetic dentistry and likely endodontic procedures within their dental services. Contact: +1 413-241-8991 or info@baystate-dental.com. Website: baystate-dental.com.

Clinic Type

Endodontics

Address

Chicopee, MA 01020

Phone

(413) 241-6913

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://baystate-dental.com/dentist-office/chicopee-ma-01020/dental-services/root-canal-treatment

Services Offered

Root canal therapy
Endodontics
Dental care to save infected teeth
Pain relief

Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

Chamber of Commerce: 4.5/5 stars (189 reviews on Chamber of Commerce and 145 on another listing)
WebMD: Not explicitly summarized, but generally positive sentiment observed in volume (337 reviews)

Patients praise

Friendly and courteous staff noted by many patients
Dentists described as thorough and skillful
Comfortable environment, particularly for those with dental anxiety
Clean, well-maintained facilities
Efficient handling of urgent or emergency dental needs

Common complaints

Issues with billing and insurance processing communication
Appointment rescheduling and cancellation policies perceived as inflexible or frustrating by some patients
Concerns about office staff professionalism or helpfulness in resolving administrative issues

"They absolutely cater to cowards, they were warm, they made me comfortable from the moment I sat in chair."

— Patient review on WebMD

"My dentist was quick and efficient. She's very friendly and really tries to help me relax."

— Patient review on Chamber of Commerce

"Certain people in the office staff are confused about how to bill for services. They sent my bill to the wrong address."

— Patient review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Dentist jobs & rewarding employment opportunities in Chicopee, MA — Nov 28, 2025
Kevin Song, DMD – Dentist in Western Massachusetts, — Jul 26, 2025
Dentist Jobs Across Western Massachusetts - Baystate Dental Careers — Nov 26, 2025
Dentist jobs & rewarding employment opportunities in Springfield, MA — Nov 25, 2025

Information sourced from the clinic's website as of July 11, 2026.

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