McKenna & Caban Family Orthodontics
Orthodontics • Chicopee, MA • Multiple locations locations
About
McKenna & Caban Family Orthodontics offers orthodontic care and Invisalign treatment in Western Massachusetts, serving Longmeadow, Feeding Hills, Chicopee, Belchertown, and Springfield. Based in Feeding Hills, MA, the practice emphasizes Invisalign and general orthodontic services. Contact numbers are listed for the location, and the business appears to have a small team (1 employee) with a focus on patient care in the Chicopee area.
Clinic Type
Orthodontics
Address
Longmeadow, Feeding Hills, Chicopee, Belchertown, Springfield, MA
Phone
413-567-8180
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: (not clearly stated in provided snippet) ((not clearly stated in provided snippet))
- BBB: (not clearly stated in provided snippet) ((not clearly stated in provided snippet))
- AAO Member Practice / National Orthodontic Registry: 4.4 out of 5 stars (12 Google patient reviews)
- Chamber of Commerce: 3.0 Star Rating (4 reviewers)
Patients praise
- Doctor/staff described as caring, friendly, and thorough
- Good results/experience with orthodontic treatment (e.g., braces; adult treatment made “seamless” / timing for wedding)
- Some reviews praise overall service
Common complaints
- Complaints about rude staff and/or office manager not backing patients
- Claims of being charged for work not needed / perceived over-treatment or wasted money
- Receptionist described as bitter and discriminatory
"“Dr McKenna and his staff are wonderful… My fiance also came here… We would both highly recommend.”"
— localitybiz.com review excerpt"“I went there and they made me pay way more for what I didn’t need… then they said I needed braces so we switched dentists…”"
— localitybiz.com review excerpt"“the receptionist is a bitter and discriminates”"
— chamberofcommerce.com review excerptSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- The Perfect Pair: Experience and Fresh Perspective | Kurt Kavanaugh Orthodontics — Sep 18, 2025
- Family-Oriented Orthodontic Care for All Ages at Orthodontics on the Line — Jul 3, 2026
- Orthodontist in Mason, OH - Braces & Invisalign Provider — Oct 8, 2025
- KLOwen Custom Braces | Canales Orthodontics — Oct 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
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