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Chicopee Pediatrics

4.8 out of 5 · 138 reviews

Pediatrics • Chicopee, MA

About

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Clinic Type

Pediatrics

Address

444 Montgomery St 2nd Fl Chicopee, MA 01020

Phone

1413-594-3111; 1413-598-7115

Email

THOfNEWorkDaySupport@TrinityHealthOfNE.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.trinityhealthofne.org/location/trinity-health-of-new-england-medical-group-289

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

FAQs

Phone & Address

444 Montgomery St 2nd Fl Chicopee, MA 01020

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Fairview Pediatrics): 4.8 out of 5 stars (56 reviews)
  • Healthgrades (Dr. James Bell): 4.1 out of 5 stars (8 ratings)
  • Facebook (Fairview Pediatrics): 92% recommendation rate (32 reviews)
  • Ratings.MD (Suzanne Malloy): 4.9 out of 5 stars (74 verified ratings)
  • Healthgrades (Dr. Lydia Sarro): 2.8 out of 5 stars (Likelihood of recommending) (N/A)

Patients praise

  • Many patients express strong trust and appreciation for their pediatricians, often citing long-term relationships spanning years
  • Staff members are frequently described as friendly, helpful, and caring towards children
  • Providers are often praised for being attentive, patient, and thorough in explaining medical conditions
  • Positive reception for telehealth options and accessible communication (e.g., apps/email)

Common complaints

  • Occasional reports of poor bedside manner or communication issues with specific providers
  • Isolated experiences of patients feeling unheard or degraded regarding health concerns like anxiety or physical conditions
  • Concerns regarding organizational issues, administrative errors, or billing processes in local medical groups
  • Reports of long wait times or scheduling difficulties in some instances

"We love everyone there! So friendly and they talk to you so you can understand what they are saying."

— Patient review for Fairview Pediatrics

"He has been my doctor since I was 10 years old, and is the doctor to both of my children. He is caring and patient and answers all my questions."

— Patient review for Dr. James Bell

"My daughter when to see him for a sick visit. He laughed and smirked at her and totally degraded her for having anxiety."

— Patient review for Dr. James Bell

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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