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Chicopee Pediatrics

4.8 out of 5 · 56 reviews

Pediatrics • Chicopee, MA

About

Chicopee Pediatrics is a pediatric clinic located at 444 Montgomery Street, 2nd Floor in Chicopee, Massachusetts. It is part of Trinity Health Of New England Medical Group, an integrated healthcare delivery system providing preventive, acute, and post-acute care across New England.

Clinic Type

Pediatrics

Address

444 Montgomery St 2nd Fl Chicopee, MA 01020

Phone

1413-594-3111

Email

THOfNEWorkDaySupport@TrinityHealthOfNE.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

FAQs

Phone & Address

444 Montgomery St 2nd Fl Chicopee, MA 01020

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Fairview Pediatrics): 4.8 out of 5 stars (56 reviews)
  • Healthgrades (Dr. James Bell): 4.1 out of 5 stars (8 ratings)
  • Facebook (Fairview Pediatrics): 92% recommendation rate (32 reviews)
  • Ratings.MD (Suzanne Malloy): 4.9 out of 5 stars (74 verified ratings)
  • Healthgrades (Dr. Lydia Sarro): 2.8 out of 5 stars (Likelihood of recommending) (N/A)

Patients praise

  • Many patients express strong trust and appreciation for their pediatricians, often citing long-term relationships spanning years
  • Staff members are frequently described as friendly, helpful, and caring towards children
  • Providers are often praised for being attentive, patient, and thorough in explaining medical conditions
  • Positive reception for telehealth options and accessible communication (e.g., apps/email)

Common complaints

  • Occasional reports of poor bedside manner or communication issues with specific providers
  • Isolated experiences of patients feeling unheard or degraded regarding health concerns like anxiety or physical conditions
  • Concerns regarding organizational issues, administrative errors, or billing processes in local medical groups
  • Reports of long wait times or scheduling difficulties in some instances

"We love everyone there! So friendly and they talk to you so you can understand what they are saying."

— Patient review for Fairview Pediatrics

"He has been my doctor since I was 10 years old, and is the doctor to both of my children. He is caring and patient and answers all my questions."

— Patient review for Dr. James Bell

"My daughter when to see him for a sick visit. He laughed and smirked at her and totally degraded her for having anxiety."

— Patient review for Dr. James Bell

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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