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Carilion Clinic

4.9 out of 5 · 596 reviews

Allergy and Asthma • Christiansburg, VA

About

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Allergy and Immunology Care at Carilion Clinic in Christiansburg, VA provides testing, treatment, and long-term support for allergies, asthma, eczema, and immune system conditions. Services include allergy testing, allergy shots for environmental and venom allergies, biologic injections, and care for immunodeficiency and hives. The clinic's doctors are board-certified in allergy, asthma, and immunodeficiency care with fellowship training, and serve patients across Southwest Virginia.

Clinic Type

Allergy and Asthma

Address

—

Phone

+1-800-422-8482

Email

billingservice@carilionclinic.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.carilionclinic.org/specialties/allergy-and-immunology-care

Services Offered

  • Allergy care
  • Asthma care
  • Immunodeficiency care
  • Allergy testing
  • Allergy shots (immunotherapy)
  • Biologic injections
  • Eczema care
  • Venom allergy treatment
  • Environmental allergy treatment
  • Biologic therapies

Insurance & Payment

—

Languages Spoken

—

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Carilion Clinic (Aneysa C. Sane, MD): 4.9 out of 5 (shown as (4.9 out of 5)) (596 total ratings (page shows total ratings; provider page also shows 47 total reviews))
  • FindATopDoc (Dr. Kristina L. Kwak): 4 out of 5 (40 reviews)
  • Birdeye (Allergy & Asthma Associates): 3.9 star rating (7 reviews (Google 7 shown))
  • Vitals (Dr. Kristina L. Kwak): 5-star average shown; displays “29 Ratings with 5” and multiple positive reviews (29 ratings)
  • Vitals (Dr. Donald Zedalis): Not explicitly stated in snippet (only shows “25 Ratings with 4 written”) (25 ratings; 4 written reviews shown)

Patients praise

  • Doctors/clinicians listen and communicate care options
  • Improvement in symptoms/quality of life due to treatment (e.g., allergy shots/med adjustments)
  • Caring staff/positive bedside manner and professionalism
  • Timely access/short wait time (in at least one cited review)

Common complaints

  • Appointment/office process issues and inconsistent communication (e.g., no notice about shot room closure or missed appointments)
  • Staff responsiveness/communication problems and dismissive/arrogant attitudes reported in some reviews
  • Some medication-related complaints (e.g., being given medicine the patient is allergic to or difficulty getting refills/answers)
  • Broader hospital-level dissatisfaction in related Carilion setting (not specifically allergy clinic)

"“She listens, talks through concerns and care options.”"

— Carilion Clinic provider page for Aneysa C. Sane, MD

"“If you no call no show ONCE and then are not have any notification… then they will ignore your calls…”"

— Birdeye reviews for Allergy & Asthma Associates (Christiansburg)

"“Dr. Kwak and her staff are amazing. They are nice, try take time to talk to you…”"

— Vitals reviews for Dr. Kristina L. Kwak

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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