Otolaryngology - Cincinnati, Ohio | UC Health
Ear, Nose, and Throat (ENT) • Cincinnati, OH
About
UC Health is a nonprofit health system anchored by the University of Cincinnati, delivering integrated care with top clinicians and researchers. Based in Cincinnati, OH, it operates the UC Medical Center and West Chester Hospital, offering world-class otolaryngology (ENT) services among its broad specialties. Highlights include strong academic affiliation, ongoing research and clinical trials, and regional access to leading physicians, staff, and facilities. UC Health emphasizes excellence in patient care, supported by a large network of experts and multiple Cincinnati-area locations. For ENT-specific care in Cincinnati, UC Health provides comprehensive otolaryngology services within its nationally recognized academic health system.
Clinic Type
Ear, Nose, and Throat (ENT)
Address
3200 Burnet Avenue, Cincinnati, OH 45229, US
Phone
513-475-8400
complaint@jointcommission.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 4.5 out of 5 stars (based on 75 reviews) for Dr. Collin Burkart (75 reviews)
- Healthgrades: 4.8 out of 5 stars (based on 99 reviews) for Dr. Mark Deutsch (99 reviews for Dr. Mark Deutsch)
- U.S. News & World Report: 4 out of 5 stars for Patient Experience at UCMC ENT department (181 reviews)
Patients praise
- high satisfaction with surgical outcomes and technical skill
- providers described as professional, thorough, and knowledgeable
- frequent praise for listening to patient concerns and not rushing appointments
- appreciation for clear explanations of care plans
Common complaints
- reports of poor bedside manner, rudeness, or condescension from some providers
- concerns regarding communication of surgical risks and long-term outcomes
- occasional dissatisfaction with office staff and administrative organization
"Dr. Burkart was fantastic. I cannot recommend him enough. He listened to me, ascertained exactly what my medical goals were, explained the tests I needed, and the medical reasons. He did all of this in less than ten minutes, without rushing."
— Healthgrades review for Dr. Collin Burkart"Rude, condescending, cruel. My daughter screamed during her ear cleaning to the point of having tiny red dots (pitikia) all over her face for a week after."
— RateMDs review for Dr. Sally R. Shott"Initial appointment doctor was curt, unfriendly and not very informative. ... Doctor again was not very informative although more courteous than first visit I decided to find a different doctor with a more patient oriented demeanor."
— Vitals review for Dr. Kevin A. ShumrickSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mercy Health’s ENT and audiology experts provide personalized care — Oct 23, 2025
- The gene therapy poised to rewrite childhood deafness - University of Cincinnati: Founder of Co-op, Leader in Co-op | University of Cincinnati — Dec 8, 2025
- FETCHLAB | University of Cincinnati — Mar 16, 2026
- Why are more older men getting throat cancer? | University of Cincinnati — Dec 2, 2025
- Ohio high schooler, doctor gain national recognition for hearing research — Jun 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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