Utica Park Clinic

Patients praise

• High patient satisfaction with specific providers, particularly in podiatry, who are described as attentive, thorough, and empathetic
• Appreciation for doctors who take the time to listen to patient concerns and explain medical information clearly

Common complaints

• Frustrations with administrative processes such as billing, including demands for copayments before service
• Reports of long wait times for prescription refills or communication from nurses
• Issues with office policies, such as mandatory initial 'meet and greet' visits for new patients before scheduling specific care
• Instances of perceived rushed or inattentive patient care during appointments