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Total Access Urgent Care

1.3 out of 5 · 30 reviews

Urgent Care • Clayton, MO • 1 (Richmond Heights, MO area) locations

Clinic Type

Urgent Care

Address

1005 S Big Bend Blvd, St. Louis, MO 63117

Phone

(314) 449-8677

Email

edu@urgentcaregroup.com

Opening Hours

Daily 8am - 8pm

Telehealth

Available (virtual care)

Services Offered

  • Urgent care
  • Walk-in clinic
  • COVID-19 testing
  • Antibody testing
  • Pre-visit forms
  • Insurance accepted information
  • Online check-in
  • Medical records access
  • Plan-your-visit/pay-your-bills
  • EMT training
  • Career opportunities
  • Virtual care (telehealth)

Insurance & Payment

  • Blue Cross Blue Shield
  • Medicare
  • Cigna
  • United Health
  • Aetna
  • ACI
  • Fringe Benefit
  • AARP
  • Loomis
  • Trustmark
  • Liberty National
  • Quantum Health
  • Tricare
  • Trinity
  • Anthem
  • UnitedHealth Care

Insurances accepted vary by location; list reflects commonly seen insurances at this location.

Self-pay, Plan-your-visit/pay-your-bills, Pay at visit, Online bill pay

Languages Spoken

  • English

FAQs

What services are offered?

Urgent care services, walk-in care, COVID-19 testing, antibody testing, pre-visit forms, and more.

What are the daily hours?

Daily hours are 8am - 8pm.

What is the address for this location?

1005 S Big Bend Blvd St. Louis, MO 63117.

What insurance plans are accepted?

A list includes Blue Cross Blue Shield, Medicare, Cigna, United Health, Aetna, ACI, Fringe Benefit, AARP, Loomis, Trustmark, Liberty National, Quantum Health, Tricare, Trinity, Anthem, UnitedHealth Care.

Is there an online check-in or pre-visit forms?

Pre-Visit Forms are available; online check-in can reduce lobby wait time.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Our Urgent Care): 4.7/5 (305)
  • Facebook (Total Access Urgent Care): 98% recommend (207)
  • Better Business Bureau (Total Access Urgent Care): 1.25/5 (30 (all BBB profiles))

Patients praise

  • Fast and efficient service
  • Friendly and professional staff
  • Clean facilities
  • Convenient online booking/access

Common complaints

  • Billing and collection issues
  • Misleading appointment processes
  • Long wait times or perceived waste of time
  • Concerns over medical device pricing

"Horrible billing department.. will come after you and your account even when your insurance paid 100% of bill already."

— BBB Customer Review

"I had a great experience being treated for a cold and sinus attack... The facility was clean and the nurse professional was very good to interact with."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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