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Crystal Clinic Orthopaedic Center

2.9 out of 5 · 87 reviews

Orthopaedics • Cleveland, OH • Since 1989

About

Crystal Clinic Orthopaedic Center is a privately held orthopedic specialty network based in Akron, Ohio (founded 1989). It features board-certified and fellowship-trained orthopedic and plastic/reconstructive surgeons offering joint replacement, sports medicine, and reconstructive procedures across 18 locations in Northeast Ohio, including QuickCare walk-in clinics. The center emphasizes patient-first care, on-site physical/occupational therapy, and advanced imaging. Notable surgeons include specialists in hip/knee replacement, shoulder/elbow, spine, and sports medicine. Services span general orthopedics, plastics reconstructive surgery, and comprehensive rehabilitation. Contact: multiple Ohio offices and main lines listed on the site.

Clinic Type

Orthopaedics

Address

1622 OH-619, East Entrance, Suite 200, Akron, Ohio 44312, US

Phone

800-662-4043

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

true

Services Offered

  • pediatric orthopaedics
  • telehealth
  • foot and ankle
  • hand and wrist
  • hand therapy
  • hip
  • imaging
  • knee
  • pain management
  • physical medicine rehabilitation
  • physical therapy
  • prescribe fit
  • shoulder and elbow
  • spine
  • sports medicine

Insurance & Payment

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Languages Spoken

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Current Offers

New patient offers

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.1 out of 5 stars (74 reviews)
  • Birdeye (West Campus): 4.7 out of 5 stars (918 reviews)
  • PissedConsumer: 1.7 out of 5 stars (13 reviews)

Patients praise

  • Highly regarded for surgical expertise and positive orthopedic outcomes
  • Many patients praise individual physicians for being caring, knowledgeable, and effective communicators
  • Strong patient recommendation rates in formal hospital surveys (e.g., 76% would definitely recommend)
  • Convenient and professional care in clinical settings for specific procedures

Common complaints

  • Difficulty contacting or receiving responses from the billing department
  • Concerns regarding billing transparency, discrepancies, and unexpected facility charges
  • Reports of long wait times for appointments and short time spent with physicians
  • Occasional reports of unprofessional or rude staff interactions

"BOTTOM LINE... DR. NOBLE IS THE BEST! DR. NOBLE IS AN EXCELLENT DOCTOR; ONE OF CRYSTAL CLINIC'S BEST!"

— Crystal Clinic Website - Dr. Jeffrey S. Noble Profile

"The surgery itself went well, the billing process has been a nightmare."

— BBB Complaint Summary

"DR. KASE PULLS UP A STOOL AND LISTENS TO ME. I WISH ALL DOCTOR'S OFFICES WERE LIKE THIS ONE!"

— Crystal Clinic Website - Dr. Jonathan A. Kase Profile

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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