UMass Memorial Health
Acupuncture • Clinton, MA • Multiple locations including UMass Memorial Medical Center - Hahnemann Campus Family Health Center (Worcester) and HealthAlliance-Clinton Hospital - Fitchburg Campus (Fitchburg) locations
About
UMass Memorial HealthAlliance-Clinton Hospital is a nonprofit, full-service community hospital system in North Central Massachusetts with 163 beds and a network of services across three campuses (Clinton, Fitchburg, Leominster). It offers comprehensive care including cancer care (Simonds-Sinon Regional Cancer Center), cardiology, orthopedic surgery, primary and urgent care, behavioral health, home health and hospice, geriatric psychiatry, and 24-hour emergency departments. The system employs about 243 staff and coordinates with more than 400 physicians across 40 specialties. Main offices and campuses are in Clinton, Leominster (HQ), and Fitchburg; contact numbers and addresses are listed for each location. For integrative or acupuncture-related options, consider contacting the hospitals’ clinics or patient services for complementary therapies.
Clinic Type
Acupuncture
Address
279 Lincoln Street, Worcester, MA 01605; 275 Nichols Road, Fitchburg, MA 01420
Phone
855-UMASS-MD (855-862-7763)
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 56% patient recommendation rate (Not explicitly stated (based on HCAHPS data))
- Vivian Health: 4.3 out of 5 stars (3 reviews)
Patients praise
- Access to acupuncture as part of a coordinated, whole-person care approach
- Partnership with New England School of Acupuncture for holistic care
- Ability to document acupuncture visits in the unified electronic medical record
Common complaints
- Difficulties with appointment scheduling
- Ineffective phone communication
- Concerns regarding patient treatment and staff behavior in emergency settings
- Confusing billing practices
"Acupuncture offers more than pain relief. It may also help ease anxiety, improve sleep and support overall well-being. This additional layer of support works with other medical treatments to help you gain better symptom control."
— UMass Memorial Health Acupuncture Service Page"Unbelievable wait time to try to schedule an appointment for one of UMASS clinics. Unbelievably ineffective phone communications."
— PissedConsumer Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Science for Living: How acupuncture is earning its place in modern medicine — Jun 30, 2026
- UMass Memorial stands by closure of Leominster maternity ward — Dec 9, 2025
- James Barnard, MD, Joins UMass Memorial Health as Chief of Cardiac Surgery | UMass Memorial Health — Oct 24, 2025
- State Auditor Says UMass Memorial Could Have Saved Maternity Ward - Newsweek — Nov 13, 2025
- State audit claims 2023 maternity unit closure in Leominster was preventable — Nov 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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