The Iowa Clinic
Gastroenterology • Clinton, IA • Since 1994
About
Summary: The Iowa Clinic is a private, physician-owned multispecialty clinic based in West Des Moines, IA, founded in 1994. It features a large team of 250+ physicians across 40+ specialties, including gastroenterology. The clinic operates four offices in the United States (all in West Des Moines, IA) and partners with local hospitals to deliver primary and specialty care with a focus on high-quality medical care and patient service. For gastroenterology in West Des Moines, The Iowa Clinic offers general GI services as part of its multi-specialty center, with available physician access at its West Des Moines locations. Contact options include the main phone lines (e.g., 515-875-9100, +1 515-875-9000) and the general email (info@iowaclinic.com).
Clinic Type
Gastroenterology
Address
5950 University Avenue, 2nd Floor, West Des Moines, IA 50266
Phone
515.875.9115
customerservicecbo@iowaclinic.com
Opening Hours
Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
Clinic Hours
Mon - Fri: 7:30am-4:30pm; Sat - Sun: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- The Iowa Clinic Website (Dr. Shawn Hancock): 4.6/5 (35 ratings)
- The Iowa Clinic Website (Dr. Justin Rice): 4.8/5 (40 ratings)
- Birdeye (Dr. Clayton Jordan): 5.0/5 (14 reviews)
Patients praise
- Professional and knowledgeable physicians
- Thorough and helpful care, particularly from nursing staff
- Clear communication regarding medical plans
Common complaints
- Unresponsive communication and administrative issues
- Poor scheduling and long wait times for appointments
- Concerns regarding bedside manner and perceived lack of patient care focus
"Had a colonoscopy 2 weeks ago. It's clear this outfit is only interested in high volume procedures and little patient care... The doctor's bedside manner was rude and aggressive."
— LocalityBiz Review"Dr. Jordan is awesome! I have been to several gastronenterologists... Dr. Jordan truly cares about his patients - I would highly recommend him."
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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