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Baptist Medical Group-Collierville Primary Care

4.8 out of 5 · 160 reviews

Family Medicine • Collierville, TN

About

Collierville Primary Care, part of Baptist Medical Group, is a family medicine clinic in Collierville, Tennessee offering wellness visits, physicals, preventive care, acute care for illness and injury, and management of chronic conditions including high blood pressure, diabetes, asthma, and high cholesterol. The clinic provides telehealth video visits, e-visits, phone consultations, same-day appointments, and 24/7 phone access through MyChart.

Clinic Type

Family Medicine

Address

Collierville, TN (Collierville Primary Care, Baptist Medical Group)

Phone

901-761-1280

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Wellness visits
  • physicals
  • preventive care
  • Acute care for illness and injury
  • Care for ongoing health issues such as high or low blood pressure, diabetes, lung disease, asthma, high cholesterol
  • Referrals to specialists and coordinated care
  • Radiology services
  • Telehealth video visits
  • e-visits
  • phone consultations
  • Same-day appointments
  • 24/7 access by phone and MyChart

Technology & Equipment

  • Telehealth
  • MyChart
  • Radiology services
  • e-visits
  • video visits
  • phone consultations

Insurance & Payment

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Languages Spoken

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Awards & Accreditations

  • National Committee for Quality Assurance Patient-Centered Medical Home Program recognition

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.8 out of 5 stars (137 reviews)
  • Bippermedia: 4.7 out of 5 stars (23 reviews (referenced separately))

Patients praise

  • Professional, knowledgeable, and thorough physicians and nurse practitioners
  • Friendly and personable staff, including nurses and front desk personnel
  • Efficient visit times (e.g., in and out quickly)
  • Patient-centered care and effective listening to health concerns

Common complaints

  • While specific complaints are sparse in the available review data, typical patient feedback for large medical groups sometimes centers on appointment availability or wait times, though reviews for this specific location are predominantly positive.

"I was extremely pleased with my visit. Dr Chehardy is a great physician. She is professional, knowledgeable, thorough, patient, courteous, and kind."

— LocalityBiz Patient Review

"I am so happy that I chose Baptist Medical Group of Collierville as my provider office. Nicole Lacy, NP was very informative and thoroughly listened to my needs/concerns."

— LocalityBiz Patient Review

"My appointment was for my yearly check up. I saw Fei Lee np. She asked me questions about my past health history. She is very knowledgeable about medical problems. She took time to talk to me which I appreciate."

— Birdeye Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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