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Eye Specialty Group

4.7 out of 5 · 542 reviews

Optometry • Collierville, TN • 1 (Collierville) locations

About

Eye Specialty Group's Collierville office, located at 1458 W Poplar in Collierville, TN, provides comprehensive eye care including cataract surgery, glaucoma treatment, retinal condition management, LASIK vision correction, and eyelid surgery. The practice operates Monday through Friday from 7:30 a.m. to 5 p.m.

Clinic Type

Optometry

Address

458 W Poplar, Suite, Collierville, TN

Phone

19016852200

Email

foundation@esg.md

Opening Hours

M-F: 7:30am - 5pm

Services Offered

  • eye care
  • cataract surgery
  • glaucoma treatment
  • retinal conditions treatment
  • LASIK
  • vision correction procedures
  • eyelid surgery

Technology & Equipment

  • LASIK
  • laser cataract surgery

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours at the Collierville office?

Hours:M-F: 7:30am - 5pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Collierville Eye Associates (Birdeye): 4.8/5 (208)
  • Dr. Karen Conway (Zocdoc): 96% gave 5 stars (28)
  • Dr. Harold P. Kavoussi (US News): 5/5 (24)
  • Eye Specialty Group Collierville (Satisfied Patient): 4.7/5 (307)
  • Cullison Eye Care (Birdeye): 4.7/5 (27)
  • MyEyeDr (Sagemenu): 2/5 (4)

Patients praise

  • Professional, friendly, and courteous staff and doctors
  • Efficient and thorough eye exams
  • High level of patient satisfaction for specific providers (e.g., Dr. Kavoussi)
  • Pleasurable experience with optical/eyewear services for some patients

Common complaints

  • Long wait times and scheduling delays
  • Difficulties with administrative staff or communication (e.g., automated systems, overseas receptionists)
  • Poor customer service experiences, such as closed doors during business hours for order pickup or unhelpful staff management
  • Issues with order fulfillment (e.g., delays in receiving eyewear/contacts)

"Great staff & doctors get you in fast for emergency & regular visits! I highly recommend!"

— Collierville Eye Associates review

"The clinic has gone downhill... the optometrist ran one hour behind schedule... Their new receptionists are overseas and can’t answer the simplest question."

— Eye Specialty Group Collierville review

"Not the friendliest of people. Always running late and something is always broken it seems."

— MyEyeDr review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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