Columbus Primary Care, Pediatrics & Specialty Care
Primary Care • Columbus, OH • Since 1996 • Over 80 locations across central Ohio locations
About
Central Ohio Primary Care (COPC) is a physician-owned primary care organization, the largest such group in the U.S. Its team includes internists, family physicians, pediatricians, and specialists across Central Ohio. COPC emphasizes a patient- and team-focused healthcare model, with a collaborative environment supporting physicians, advanced practice providers, and staff. Services span preventive care, chronic condition management, and treatment across life stages, supported by a wide range of specialties (pediatrics, internal medicine, endocrinology, radiology, therapy, nutrition, sports medicine, etc.). COPC operates four offices in Central Ohio, headquartered in Westerville (655 Africa Rd, Westerville, OH 43082). The organization is privately held, founded in 1996, and employs hundreds of staff with substantial annual revenue. For Columbus-area families seeking primary care, pediatrics, and specialty connections within COPC, contact options include multiple phone lines and the COPC main site copcp.com.
Clinic Type
Primary Care
Address
655 Africa Rd, Westerville, Ohio 43082, US
Phone
+16143264646
portalsupport@copcp.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Available
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (COPC Five Points Physicians): 4.9/5 (250)
- Birdeye (Central Ohio Primary Care): 2.6/5 (78)
- Birdeye (Keystone Primary Care): 4.8/5 (251)
- Chamber of Commerce (COPC Polaris Physicians): 4.9/5 (69)
- Birdeye (COPC Care Forward Center): 4.2/5 (49)
Patients praise
- Professional and kind staff and physicians
- Compassionate and attentive medical care
- Thorough explanations and listening by doctors
- Effective chronic disease management and preventive care
Common complaints
- Difficulties with communication and reaching staff by phone
- Billing disputes and insurance concerns
- Frustration with rigid protocols and appointment wait times
- Concerns regarding patient care quality for specific conditions
- New fees for certain MyChart electronic messages
"Dr Jacob Liu is an outstanding doctor. He is knowledgeable, professional and caring. I highly recommend him."
— Birdeye - COPC Five Points Physicians"So I’m am existing patient to have same injection procedure and they are so worried about profits over patients... COPC used to be good now they’re “Profits Over Patients” driven."
— Birdeye - Central Ohio Primary Care"I trust her with my life. Thank You My physician Bree!"
— Birdeye - Keystone Primary CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Clinical Trial Partnership Brings Research to Patients — Feb 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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