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Ohio State Primary Care

4.7 out of 5 · 238 reviews

Primary Care • Columbus, OH • Since 1834 • Multiple primary care locations in Columbus and central Ohio locations

About

The Ohio State University Wexner Medical Center (OSU Wexner Medical Center) is a nonprofit, multidisciplinary academic medical center affiliated with The Ohio State University in Columbus, Ohio. Highlights relevant to primary care: - Location: Main campus in Columbus; headquarters at 410 W. 10th Ave, Columbus, OH 43210. - Care system: Public/state-affiliated; Level I trauma center; part of OSU’s healthcare network. - Services: Extensive hospital system with primary care across OSU Wexner Medical Center locations; strong emphasis on medical research and specialty care alongside general outpatient services. - Facilities: 1,800+ beds; multiple locations in Ohio; large clinical and research footprint. - Contact: Main phone options include general lines and social/media channels; emails for webmaster/social media. For appointment or clinic details, visit wexnermedical.osu.edu or call the main lines to connect with a primary care clinic.

Clinic Type

Primary Care

Address

Ohio State Wexner Medical Center – Primary Care locations in Columbus and Central Ohio

Phone

Schedule online Appointments: 614-293-5123

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available for many appointments

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine
  • Pediatrics
  • Telehealth
  • Routine Care
  • Immunizations
  • Health Screenings
  • Chronic Disease Management
  • Specialty Referrals
  • Electronic Medical Records
  • MyHealth app
  • Patient-Centered Medical Home (NCQA)

Technology & Equipment

  • Electronic Medical Record (EMR) system
  • MyHealth app
  • Telehealth tools

Team

  • Ohio State family medicine and internal medicine doctors and pediatricians, Various physicians at Ohio State Wexner Medical Center — Clinical team

Insurance & Payment

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Insurance, Self-pay, Telehealth payments, Credit/Debit

Languages Spoken

  • English

Current Offers

New patient offer

FAQs

What types of care are available through primary care at Ohio State?

Care for colds and flu, minor injuries, physical exams, health screenings, immunizations, chronic disease management, and referrals to specialists; telehealth visits available.

Awards & Accreditations

  • Patient-Centered Medical Home by the National Committee for Quality Assurance

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Ohio State Primary Care – General Internal Medicine Outpatient Care (Dublin): 4.8/5 (180 reviews)
  • Ohio State Primary Care – Family Medicine Outpatient Care (Upper Arlington): 4.3/5 (58 reviews)
  • OSU Family Practice (Gahanna): 2.6/5 (13 reviews)
  • U.S. News & World Report (Overall Patient Experience Score): 3/5

Patients praise

  • Highly qualified and knowledgeable medical staff and physicians
  • Prompt and efficient service in some locations
  • Kind, smiling, and professional office staff observed by many patients
  • Strong patient-doctor relationships described as trusting and caring

Common complaints

  • Concerns regarding communication with providers, including perceived lack of listening and empathy
  • Dissatisfaction with medication management or abrupt changes to prescriptions
  • Administrative and billing issues, including unresolved billing errors
  • Reports of dismissive bedside manner from some staff members

"Dr. Nguyen is an amazing doctor! She listens attentively, cares, and makes decisions as needed. I would not trust anyone else with my care. The office staff is always kind, smiling, and professional!"

— Patient Review for Dublin location

"I'm very pleased with the medical staff, but due to a lack of competence on behalf of the billing department... I will not be returning and will seek another physician."

— Patient Review for Gahanna location

"If I could give 0 stars I would. I highly recommended not going to this site if you want a provider to actually listen and care about your concerns."

— Patient Review for OSUVMC

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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