Niro Eye Care and Associates
Ophthalmology • Concord, MA • 1 in Concord, Massachusetts (address not fully specified) locations
About
Niro Eye Care and Associates in Concord, Massachusetts provides comprehensive eye care services including routine and emergency eye exams, contact lens fittings, dry eye treatment, and eyeglasses with various lens coatings. Operating since 1973, the clinic serves families throughout Concord, Acton, and greater Middlesex County with optometrists and licensed opticians offering personalized care and modern diagnostic tools.
Clinic Type
Ophthalmology
Address
Not explicitly listed; located in Concord, MA
Phone
(978) 287-9552
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Opening Hours
Monday–Friday 9:00 am – 5:00 pm; Saturday Closed; Sunday Closed
Emergency Care
Emergency eye care
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.9/5 stars (44 reviews)
- Yahoo Local: 3.5/5 stars (12 reviews)
- Healthline/Healthgrades: 5/5 stars (provider-specific) (117 ratings)
- Consumers' Checkbook: 71% superior overall rating (18 ratings)
Patients praise
- Knowledgeable and attentive doctors
- Thorough eye exams
- Friendly staff (in some experiences)
- Respectful and kind treatment of patients
- Quick appointment availability for new patients
Common complaints
- Poor communication and difficulty reaching staff
- Long turnaround times for eyewear (lenses/sunglasses)
- Lack of transparency regarding lab errors
- Scheduling and appointment issues
"Niro Eye Care got me in quickly for a new patient appointment and treated me with such respect and personal kindness."
— Birdeye Review"I learned the hard way that they are not transparent about errors made at the lab on sunglasses I bought. Mine were sent back to the lab 3 times. Unacceptable..."
— Yahoo Local Review"DO NOT USE THIS COMPANY !! their communication is terrible. you can never talk to anyone that can actually help you. haven't returned my calls and email in 3 weeks!!!!!!!"
— Yahoo Local ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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