Primary Care & Urgent Care Concord,NC
Primary Care • Concord, NC • 1 location in Concord, NC locations
Clinic Type
Primary Care
Address
1000 Copperfield Blvd NE Suite 124, Concord, NC 28025
Phone
(704) 291-9267
callcenter@firstcarecanhelp.com
Opening Hours
Mon-Fri: 9AM-6PM; Sat: 9AM-5PM
Telehealth
Yes, Concord residents can schedule virtual visits for follow-ups, medication refills, and non-urgent medical questions
Emergency Care
Urgent Care for non-life-threatening conditions; Emergency Room for life-threatening situations
Services Offered
Team
Insurance & Payment
We accept most major insurance plans, including Medicare and Medicaid. For patients without insurance, transparent and affordable self-pay rates.
Self-pay, Insurance
Languages Spoken
Pricing
FAQs
Do you accept walk-ins for urgent care?
Yes. Walk-ins are welcome for urgent care, sick visits, minor injuries and more.
Is Urgent Care faster and more affordable than ER?
Yes, urgent care is faster and more affordable than the ER for non-life-threatening conditions.
Do you accept walk-ins at the Concord clinic?
Yes. Walk-ins are welcome for urgent care, sick visits, minor injuries and more.
Do You Accept Medicare or Medicaid?
We accept most major insurance plans, including Medicare and Medicaid. For patients without insurance, we offer transparent and affordable self-pay rates. Do not let financial concerns stop you from seeking treatment. Our front desk staff is happy to walk you through the costs upfront so there are no surprises.
What primary care services do you offer
Urgent Care is for non-life-threatening conditions that require same-day attention (like minor cuts, flu, or sprains). The Emergency Room is for life-threatening situations. choosing Urgent Care in Concord, NC for minor issues is significantly faster and more affordable than an ER visit.
Is telemedicine available for Concord patients?
Yes. Concord residents can schedule virtual visits for follow-ups, medication refills, and non-urgent medical questions.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (FastMed Urgent Care): 3.9/5 stars (1,729 reviews)
- Birdeye (Atrium Health Primary Care Edison Square): 4.6/5 stars (137 reviews)
- Solv (Atrium Health Urgent Care): 1.0/5 stars (1 review)
- Zocdoc (FastMed Urgent Care): 4.72/5 stars (40 reviews)
- CVS MinuteClinic: 4.7/5 stars (251 reviews)
Patients praise
- efficient and fast service reported by some patients
- compassionate and thorough care from specific providers
- friendly front desk staff in some experiences
- easy online scheduling processes
Common complaints
- reports of rude, unprofessional, or disinterested staff
- complaints regarding long wait times and issues with appointment scheduling/flexibility
- serious allegations of racial bias and insensitive treatment by medical providers
- dissatisfaction with communication and care quality in specific instances
"I was a bit apprehensive about going here since there were so many negative reviews, but I couldn't have been more pleased with the service I got."
— FastMed Urgent Care patient review"If Amanda treated me (someone who is currently in school working on obtaining an MD with FAR more knowledge than her) like this, I imagine she treats other minority patients the same exact way... She needs diversity and implicit bias training right away."
— Atrium Health Urgent Care patient review"Rude staff. Wait times a ridiculous... The receptionist telling people automatically it’s a 3hr wait and however that’s not true they are calling people back quicker, they are using long wait times to defer people away."
— Atrium Health Urgent Care patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Beacon Internal and Obesity Medicine - Cabarrus Regional Chamber of Commerce — Nov 21, 2025
- Karen L. Belvin, PA - Physician Assistant in Concord, NC — May 14, 2026
- Atrium Health breaks ground on new freestanding emergency department in Concord — Nov 1, 2025
- Atrium Health expands emergency care with new Concord facility - AOL — May 15, 2026
- Concord becomes home to freestanding emergency room | Minuteman Press Concord NC 28027 — Jun 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other primary care clinics in Concord, or search the full directory by insurance, ratings, and more.