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Novant Health - Urgent Care in Concord, NC

4.3 out of 5 · 40 reviews

Urgent Care • Concord, NC

About

Novant Health-GoHealth Urgent Care in Concord, NC offers walk-in urgent care services at 5303 Poplar Tent, Suite 90. The center treats allergies, asthma, cold and flu, COVID-19 testing and antivirals, ear infections, injuries, skin infections, strep throat, sports physicals, STD testing and treatment, urinary tract infections, and workers' compensation cases, with lab and X-ray services available. Open daily from 8:00 am to 8:00 pm, the clinic accepts most major insurance plans and offers telemedicine visits.

Clinic Type

Urgent Care

Address

5303 Poplar Tent, Suite 90, Concord, NC 28207

Phone

980-866-4493

Email

—

Opening Hours

mon-sun 8:00 am - 8:00 pm

Telehealth

https://www.gohealthuc.com/novant/virtual-visits

Emergency Care

Emergency care available

Services Offered

  • Urgent care

Insurance & Payment

  • in-network with most major North Carolina and national insurance plans

in-network with most major NC and national plans; pricing for uninsured patients

self-pay, online bill pay, in-network insurance

Languages Spoken

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Pricing

  • In-network with most major North Carolina and national insurance plans; same-day pricing for patients without insurance

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Zocdoc: 4.3/5 (40)
  • GoHealth UC official site: 5-star (general description) (Over 3,000)

Patients praise

  • Efficient online appointment scheduling and check-in processes
  • Clinical competence and thoroughness of medical providers and nursing staff
  • Cleanliness and welcoming environment of the facility
  • Timely treatment for acute issues such as injuries and infections
  • Compassionate care that makes patients feel comfortable and heard

Common complaints

  • Extended wait times even with appointments
  • Difficulty reaching staff via phone for administrative/billing inquiries
  • Concerns regarding provider bedside manner and diagnosis accuracy in isolated instances
  • Requirements to keep a credit card on file regardless of insurance status

"Awesome group and I highly recommend them. Staff was super nice and Dr. Wagner was Fantabulous."

— GoHealth UC official site

"Worst Experience Ever... The doctor then said she had to go on lunch before she see her and it then added another 20 minutes... she didn’t do much but claim my mom didn’t have an infection and gave her the wrong diagnosis..."

— GlobalDonorEggBank / Patient Review Aggregator

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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