Home/Cookeville/Primary Care/Primary Care Doctors Near Me in Cookeville, TN - Ascension

Primary Care Doctors Near Me in Cookeville, TN - Ascension

4.7 out of 5 · 2,581 reviews

Primary Care • Cookeville, TN

About

Primary Care

120 Walnut Commons Ln Ste D, Cookeville, TN 38501

(931) 526-5777

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Not published — contact the clinic to confirm hours.

If you are experiencing a life-threatening emergency, call 911 or go directly to the ER.

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Overall sentiment across review platforms: mixed

Patients praise

Providers perceived as knowledgeable and caring
Some staff described as professional, warm, and welcoming
Patients appreciate providers who listen and take time to explain treatment plans

Common complaints

Concerns regarding long wait times, even with appointments
Reports of rude or dismissive bedside manner by some staff and providers
Complaints about lack of clear communication regarding billing or unexpected costs

"Fast service, very professional and affable. Entire staff was warm and welcoming."

— Healthgrades (William Swafford)

"I felt dismissed and uncomfortable due to the way I was spoken to by the front desk staff. I did not feel treated with kindness or respect."

— Birdeye (Ascension Urgent Care)

"She is not very personable and she is rude. She does not take the time to address a concern that you may have about your health."

— Vitals (Dr. Amy Hix)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].