General Physician
Heart Care • Cooperstown, NY • 13 medical offices locations
Clinic Type
Heart Care
Address
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Phone
7167108266
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare/CMS Care Compare: 2 out of 5 stars (overall CMS star rating) (N/A (aggregated survey data))
- Leapfrog Group Hospital Ratings: 86% rating for facilities, 93% for communication about procedures (N/A (survey domain scores))
- U.S. News & World Report (Doctors): 5 out of 5 stars (for specific cardiologists) (Ranges from 8 to 51 reviews depending on the specific provider)
Patients praise
- Recognized nationally for heart attack treatment and clinical excellence in cardiovascular care
- High marks in nurse communication and compassionate care in specific departments
- Individual cardiologists at the facility frequently receive high patient ratings (e.g., 5/5 stars)
- Strong scores in facilities and staff interaction metrics (96% on OAS CAHPS survey)
Common complaints
- Dissatisfaction with hospital parking availability and accessibility
- Reports of poor bedside manner or communication from specific medical staff
- Concerns regarding post-procedure diet advice and communication
- Negative experiences in the emergency department, including long wait times and perceived lack of attention to elderly patients
- Difficulty scheduling appointments and perceived unresponsiveness of primary care providers
"This recognition is not just a celebration of clinical excellence... It’s an acknowledgment of the unwavering dedication, skill, and humanity that define our entire heart attack care team."
— Bassett Medical Center staff (via 981 The Hawk)"Hospital staff and care are great; but the parking is absolutely terrible."
— Patient review from LocalityBiz"My 91 year old father received very poor care numerous times... He died of a heart attack while going in to the bathroom unattended the next evening!"
— Patient review from LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bassett Medical Earns Top Ranking for Heart Attack Treatment — Oct 22, 2025
- Bassett Healthcare Welcomes New Practitioners – All Otsego — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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