Otsego County Mental Health
Mental Health Services • Cooperstown, NY
About
Otsego County Mental Health in Oneonta, NY provides mental health services including therapy, psychiatric care, counseling, and crisis services. The clinic's team includes licensed psychologists, psychiatrists, psychiatric nurse practitioners, clinical social workers, and mental health counselors. Services are available Monday through Friday from 8:30 AM to 5 PM, with evening hours available on an individualized basis.
Clinic Type
Mental Health Services
Address
242 Main Street, Oneonta, NY 13820
Phone
607-433-2343
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Opening Hours
Monday–Friday 8:30 AM–5:00 PM; Evening hours available on an individualized basis
Emergency Care
Crisis services
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
The clinic is open Monday through Friday 8:30-5 PM. Evening hours are available on an individualized basis.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews) for Otsego County ARS (Addiction Recovery Services) in Oneonta: 4.7 out of 5 stars (3 reviews)
Patients praise
- Some patients report positive interactions with specific supportive staff members and providers who listen well
- Availability of recovery education and support services for those seeking them
Common complaints
- Concerns regarding slow response times for scheduling appointments
- Reports of poor patient experiences, including perceived misdiagnosis and dissatisfaction with medication-focused treatment approaches
- Negative feedback concerning treatment quality and discharge processes at associated psychiatric facilities
"Do not come here for your mental health, they don't get back to you at a reasonable time on setting up appointments and discharge you for the most ridiculous reasons, I recommend going elsewhere."
— LocalityBiz review of Bassett Hospital Outpatient Psychiatry"There are caring, knowledgeable people here who are willing and able to provide recovery education, help and support to anyone... Anyone who WANTS it. If you REALLY want it, it's there."
— Birdeye/Google review of County of Otsego ARSSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bassett Awarded $7.6 Million+ To Expand Behavioral Health, Walk-In Care Services – All Otsego — Aug 28, 2025
- Housing, mental health are major concerns in Otsego County, survey finds | Local News | coopercrier.com — Aug 19, 2025
- Otsego County Warm Line to provide after-hours addiction support — Oct 21, 2025
- Otsego County Students Solve Community Challenges with Innovation - What's Upstate NY — Jan 12, 2026
- Otsego County Introduces Opioid Awareness & Education PSA Campaign — Mar 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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