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Serenity Psychiatric & Counseling Services

Mental Health Care • Cornelius, NC

About

Serenity Psychiatric & Counseling Services is a mental health clinic in Cornelius, NC offering psychiatric services, counseling, psychotherapy, medication management, ketamine treatment, Spravato, IV nutrient therapy, medical weight loss, nutrition and wellness services, and clinical supervision. The clinic provides telehealth options and serves patients in the greater Charlotte and Virginia areas.

Clinic Type

Mental Health Care

Address

16930 West Catawba Avenue, Suite 200, Cornelius, NC 28031

Phone

(704) 322-4020

Email

—

Opening Hours

Monday – Friday, 9 am – 6:30 pm; Saturday, 10 am – 2 pm

Telehealth

Available

Emergency Care

Call 911 in life-threatening emergencies

Services Offered

  • psychiatric services
  • counseling/therapy
  • telehealth
  • nutrition and wellness services
  • medication management
  • psychotherapy
  • psychiatric consultation
  • ketamine treatment
  • IV therapy
  • medical weight loss
  • Spravato
  • clinical supervision

Technology & Equipment

  • telehealth
  • patient portal

Insurance & Payment

  • Aetna
  • Behavioral Health Systems
  • Blue Cross Blue Shield
  • Cigna / Evernorth Behavioral Health
  • Employee Assistance Program (EAP)
  • Cigna
  • Humana
  • Humana Military / Tricare
  • Magellan
  • MedCost
  • NC Health Choice
  • NC Medicaid Plans
  • Carolina Complete Health
  • Healthy Blue
  • NC Medicaid Direct
  • Well Care
  • NC Managed Care Organizations (MCOs)
  • Alliance Health
  • United Health/Optum

We also see out-of-network clients as well.

cash, checks, Visa, MasterCard, Discover, American Express

Languages Spoken

  • English

FAQs

What is the main phone number?

(704) 322-4020

Curious about ADHD? We Now Offer Conners Continuous Performance Testing for ADHD!

This appears to be a marketing highlight rather than a formal FAQ entry; no separate Q/A found in provided text.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (via MapQuest): 5.0 out of 5 stars (based on 2 reviews on Yelp) (2)

Patients praise

  • Attentive and caring practitioners who listen to patients
  • Professional and welcoming office environment
  • Effective treatment planning and thorough consultations
  • Responsive and helpful staff members

Common complaints

  • Concerns regarding unresponsive communication during medication changes
  • Complaints about unexpected or unexplained credit card charges and billing practices
  • Reports of high costs compared to other providers

"Attentive and will listen not just prescribe medication. Very responsive in the patient portal and to phone calls. Highly recommend."

— Patient review on LocalityBiz

"This place is definitely not for people who have panic attacks and are trying new meds or switching meds that give bad side effects. It takes days to get an answer and in the meantime the patient suffers!"

— Patient review on LocalityBiz

"Do NOT trust this company with your credit card!! ... they do not provide YOU with an invoice. They do not tell you what was or wasn’t covered, they charge your card with absolutely no communication"

— Patient review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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