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Neurological Institute

Neurology • Council Bluffs, IA

About

Neurological Institute in Council Bluffs, Iowa is part of CHI Health and provides neurology and neurosurgery services. The clinic treats conditions including Alzheimer's disease, concussions, epilepsy, migraines, movement disorders, multiple sclerosis, Parkinson's disease, and neuromuscular conditions, offering specialized care for disorders affecting the brain, spinal cord, nerves, and muscles.

Clinic Type

Neurology

Address

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Phone

(402) 717-0070

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Neurology
  • Neurosurgery
  • Neuropsychology
  • Epilepsy Care
  • Migraine and Headache Care
  • Movement Disorder Care
  • MS Care
  • Parkinson’s Disease care
  • Neuromuscular Clinic/ALS Clinic
  • Functional Gait Recovery Program

Insurance & Payment

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Languages Spoken

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Awards & Accreditations

  • CMTA Center of Excellence for 2023

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Michael Chen): 3.8/5 (18 ratings)
  • WebMD/Vitals (Dr. Kanishk Makhija): 2.5/5 to 3.0/5 (7-12 ratings)
  • ProviderMatch (Dr. Michael W. Chen): 4.5/5 (~322 ratings)

Patients praise

  • some patients find staff members courteous and friendly
  • high overall ratings for specific providers despite isolated complaints

Common complaints

  • perceived arrogance and condescending demeanor of certain physicians
  • reports of feeling rushed during appointments
  • lack of active listening or answering patient questions
  • dissatisfaction with follow-up and treatment effectiveness
  • difficulties with scheduling appointments

"One of the more arrogant and borderline rude doctors I have ever seen. Very condescending."

— Healthgrades user review for Dr. Michael Chen

"He was condescending, manipulative, seems like he's only a doctor for the money and not very knowledgeable. Communication skills lack along with an empathy. Horrific experience."

— Vitals user review for Dr. Kanishk Makhija

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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