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Arches Medical

Family Medicine • Coventry, RI • Cumberland, Smithfield, Coventry locations

About

Arches Medical Rhode Island (Medical Group) is a physician-led, privately held medical group specializing in primary care. Key points: - Focus: Primary care and critical access for adults; PCP-driven, physician-owned independent practice association (IPA) aiming for patient-centered care and financial independence. - Structure: Part of Arches Medical; private group with ownership opportunities via the IPA. - Location: Headquarters in Cambridge, MA, with 2 offices in the United States (listed Cambridge, MA); not specifically Coventry, RI. - Services/people: Accepting new patients at 7 primary care sites (note: Coventry isn’t listed among current locations). - Size and funding: About 25 employees; $1.3 million in total funding. - Contact: Phone +1-857-856-5550; emails info@archesmd.com / info@archesmed.com; LinkedIn presence. For Rhode Island primary care options, you may want to verify current RI locations or search for RI-based Arches affiliates.

Clinic Type

Family Medicine

Address

44 Brattle St, 1st Floor Causeway, Cambridge, Massachusetts 02138, US

Phone

+1 401-900-5679

Email

info@archesmedical.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes, now offering self-scheduling for same-day/next-day telehealth sick visits

Services Offered

  • Primary Care
  • Telehealth
  • Urgent Care
  • Blood tests and lab services
  • Same-day appointments
  • Virtual visits
  • Self-scheduling
  • Patient portal

Technology & Equipment

  • Telehealth platform
  • Patient portal
  • Lab services access

Insurance & Payment

—

Credit/debit cards, Cash, Health insurance accepted via portal (unspecified)

Languages Spoken

—

FAQs

What services does Arches Medical offer?

Primary care, telehealth, urgent care, diagnostic tests and lab services, same-day appointments, virtual visits, patient portal.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (aggregated from Google): 4.8 out of 5 stars (112 reviews)

Patients praise

  • Physicians praised for being attentive, kind, compassionate, and thorough
  • Friendly and professional front desk and intake staff reported by some patients
  • Clear explanations of medical issues by doctors

Common complaints

  • Difficulty with appointment scheduling and long wait times for appointments
  • Reports of unreturned phone calls by administrative staff
  • Concerns about providers not fully listening to or addressing patient symptoms

"Dr. Manown is the most through and attentive doctor. He's kind and compassionate. He explains everything very clearly and he's very generous with his time. Best doctor EVER!!!"

— Patient review on Birdeye

"I made an appointment online, checked in & submitted my documents, then they called the day before my appointment (in April) to tell me they couldn’t see me until December. Ridiculous."

— Patient review on Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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