Pain Management - Mystic - Hartford HealthCare Medical Group
Pain Medicine • Coventry, CT • 1 location locations
About
Hartford HealthCare Ayer Neuroscience Institute - Pain Management in Mystic, CT offers pain management, pain medicine, and trigger point injections. The clinic addresses chronic pain conditions including back, neck, joint pain, cancer-related pain, and shingles, with the goal of restoring function and allowing patients to resume normal routines.
Clinic Type
Pain Medicine
Address
100 Perkins Farm Drive Suite 302 Mystic, CT 06355
Phone
860.572.5440
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Opening Hours
8:30 AM - 5:00 PM
Telehealth
Available
Emergency Care
In an emergency, call 911
Services Offered
Team
Insurance & Payment
Insurance, Self-pay, Medicare, Medicaid
Languages Spoken
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FAQs
What are the hours for this location?
8:30 AM - 5:00 PM
What is the exact street address?
100 Perkins Farm Drive Suite 302 Mystic, CT 06355
What is the contact phone number?
860.572.5440
What insurances are accepted?
Aetna, Anthem, BCBS Medicare, CarePartners of Connecticut, Cigna Healthcare, Colonial Cooperative Care, Community Health Network of Connecticut, Inc., Connecticare, Connecticare Commercial, Connecticare Medicare, Corvel, Coventry, Essence Healthcare, Evercare, First Health Group Corp., Focus, Health Connecticut, Health Direct, Health New England, Healthy Connecticut, HMC/ Northeast Healthcare, Medspan Commercial, Medspan Medicare, Northeast Health Direct, One Health Plan/ Great-West Healthcare, Oxford Health Plans, Prime Health Services, Private Health Care Systems, Inc., Senior Whole Health, United Healthcare, WellCare of Connecticut, Inc.
What payment options are accepted?
Insurance, Self-pay, Medicare, Medicaid
Is telehealth available?
Available
What emergency services are available?
In an emergency, call 911
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (for Dr. Timothy Olson, Mystic Pain Management): 4.2 out of 5 stars (15 ratings)
Patients praise
- Physicians described as compassionate, knowledgeable, and caring
- Patients report feeling listened to and not rushed during appointments
- Effective communication regarding treatment plans and procedures
- Positive experiences with specific pain management procedures and injections
Common complaints
- Long wait times for appointments and accessing care
- Difficulty communicating with office staff or reaching a person via phone
- Reports of perceived unprofessionalism, dismissiveness, or hostility from staff
- Dissatisfaction with treatment outcomes or changes to medication management plans
"Dr. Olson is compassionate knowledgeable caring."
— Hartford HealthCare Patient Reviews"The only concern is that it takes an inordinately long time to get in to see him. Clearly HHC needs to staff the Mystic office better..."
— Healthgrades Review for Dr. Timothy Olson"The staff is wonderful. Dr Knopp is very knowledgeable and patient. I never feel rushed... The only downside is the wait time for appointments."
— PainClinics.com Review for Pain Treatment CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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