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Arches Urgent Care Coventry

Urgent Care • Coventry, CT

About

Summary: - Arches Medical Rhode Island (Medical Group) is a physician-led, privately held medical group focused on primary care and critical access for adults. It operates as part of an independent practice association aiming to improve contractual readiness with insurers and provide financial independence and potential ownership opportunities for physicians. - The organization is headquartered in Cambridge, MA, and currently lists 2 offices in the United States, with 7 primary care sites noted. It emphasizes patient-centered care and accepts new patients. - Key facts: Industry—Medical Practices; Type—Privately Held; HQ—Cambridge, MA; Website—archesmed.com; Phone—+1-857-856-5550; Emails—info@archesmd.com, info@archesmed.com. Consider verifying a Coventry-based site directly through the ArchesMed contact options.

Clinic Type

Urgent Care

Address

982 Tiogue Ave, Coventry, RI 02816

Phone

(401) 600-2777

Email

info@archesmedical.com

Opening Hours

Monday - 8:00am – 8:00 pm; Tuesday - 8:00am – 8:00 pm; Wednesday - 8:00am – 8:00 pm; Thursday - 8:00am – 8:00 pm; Friday - 8:00am – 8:00 pm; Saturday - 8:00am – 2:00 pm; Sunday – 8:00am – 2:00 pm

Telehealth

Same Day Telehealth

Services Offered

  • Urgent Care
  • Primary Care
  • Walk-in Clinic
  • Office-based urgent care services

Team

  • Robert Pugliese — Physician
  • Amy Lafontaine — Physician
  • Bhumi Upadhyay — Physician
  • Dhara Shah — Physician
  • Phathsady Louangxay — Physician
  • Kristen Kane — Physician
  • Cheryl Trager — Physician
  • Timothy Thomas — Physician
  • Natasha Almeida — Physician
  • Caroline Shea — Physician
  • Sarah Shaw — Physician
  • Amanda LaFlamme — Physician
  • Brett Buskey — Physician
  • Donn Quinn — Physician
  • Kathleen Natareno — Physician

Insurance & Payment

—

Languages Spoken

—

FAQs

What are the office hours?

Monday - 8:00am – 8:00 pm Tuesday - 8:00am – 8:00 pm Wednesday - 8:00am – 8:00 pm Thursday - 8:00am – 8:00 pm Friday - 8:00am – 8:00 pm Saturday - 8:00am – 2:00 pm Sunday – 8:00am – 2:00 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate of Google reviews): 4.8 out of 5 stars (112 reviews)

Patients praise

  • Attentive, kind, and compassionate doctors
  • Clear communication and thorough explanations from medical staff
  • Friendly front-desk and clinical staff (nursing/intake)
  • Efforts to maintain on-time visit schedules

Common complaints

  • Difficulty with appointment scheduling and long wait times for appointments
  • Issues with administrative communication and returning calls
  • Mixed patient experiences regarding staff and doctors

"Dr. Manown is the most through and attentive doctor. He's kind and compassionate. He explains everything very clearly and he's very generous with his time."

— Birdeye/Google Review

"I made an appointment online, checked in & submitted my documents, then they called the day before my appointment (in April) to tell me they couldn’t see me until December. Ridiculous."

— Birdeye/Google Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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