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Primary Care - Covington | KY - St. Elizabeth Physicians

4.6 out of 5 · 128 reviews

Internal Medicine • Covington, KY

About

Summary: Patient First Physicians Group is a small health care provider based in Edgewood, Kentucky, with four US offices (including Covington-related locations) and a focus in primary care. The group operates privately, employs about 3 people, and generates roughly $10 million in annual revenue. Key details include: - Headquarters: Edgewood, KY; additional offices in Erlanger and Covington area - Website: stelizabethphysicians.com - Services: Primary care within Hospitals and Health Care sector - Contact: 1-800-737-7900 - Reputation: Employer rating 3.6/5 from 97 reviews, with moderate scores on work-life, compensation, culture, and career - Notable context: LinkedIn presence and connection to St. Elizabeth Physicians brand If you’re specifically targeting Covington, KY primary care by St. Elizabeth Physicians network. For precise Covington office details (services, hours, and providers), you may want to visit the official site or contact the listed phone.

Clinic Type

Internal Medicine

Address

20 Medical Village Dr, Edgewood, KY 41017, US

Phone

—

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Primary Care

Insurance & Payment

—

Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com: 4.6 out of 5 stars (128 reviews)
  • Yelp: Generally mixed reviews (19 reviews)

Patients praise

  • Compassionate, attentive, and respectful staff/providers
  • Minimal wait times reported by some patients
  • Clear explanations of medical issues
  • Positive experiences with video visits and quick scheduling

Common complaints

  • Difficulties with the MyChart portal verification process
  • Some reports of perceived lack of care or dismissiveness from specific providers
  • Negative experiences with urgent care/illness visits, specifically regarding COVID-19 management

"Kelly Lown, NP, took excellent care of my family due to a Covid event. Within about 10 minutes on video meeting she had us squared away."

— Yelp review

"st Elizabeth physicians DO NOTHING to help their patients. NOTHING. they don't even pretend to car."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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