Behavioral Health - Covington | KY - St. Elizabeth Healthcare
Mental Health Services • Covington, KY
About
Summary: St. Elizabeth Healthcare is a nonprofit, Catholic-inspired health system serving Northern Kentucky, Cincinnati, and Southeast Indiana with multiple facilities and a broad network of primary/ specialty care. In Covington and surrounding areas, it operates several campuses and clinics, including St. Elizabeth Covington (part of the broader St. Elizabeth network). The system emphasizes compassionate, comprehensive care and hosts a large team of physicians, advanced practitioners, and staff across 8 offices in the region. For behavioral health in Covington, KY, St. Elizabeth offers integrated services through its regional network, leveraging its locations in the Greater Cincinnati/Northern Kentucky area. Elizabeth footprint.
Clinic Type
Mental Health Services
Address
St. Elizabeth Edgewood, 1 Medical Village Drive, Edgewood, KY 41017, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Recovered.org (for Journey Recovery Center): 4.2/5 (not explicitly stated total count)
- Facebook (Covington Behavioral Health): 30% recommend (7 reviews)
Patients praise
- some patients appreciate individual doctors for being knowledgeable and professional
- compassionate and thorough care from specific staff members reported by some patients
- positive recovery center reviews regarding treatment effectiveness
Common complaints
- poor communication and lack of compassionate care in the emergency department
- frustrations with office staff, including perceived rudeness, condescension, and unprofessionalism
- concerns about continuity of care and the referral process
- long wait times in the emergency department
"The lack of compassion with this nurse ensured I will never go to a St. Elizabeth facility in my life."
— Medicals-health.com user review"The positive reviews highlight the exceptional care and attention patients received at St. Elizabeth Covington. Patients appreciated the compassionate and thorough service provided by the staff."
— Owldali.com summary of patient experiences"Dr. Patterson is wonderful, but the front office staff is so horrible and unprofessional, it is almost not worth it to get to him."
— Medicals-health.com user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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