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Urgent Care | KY, IN & OH

4.7 out of 5 · 7,448 reviews

Urgent Care (or equivalent outpatient care) • Covington, KY • Multiple locations listed (Crittenden, Florence, Ft. Thomas, Greendale, Highland Heights, Union/Richwood) locations

About

St. Elizabeth Physicians Urgent Care in Crittenden, Kentucky treats a variety of non-emergency conditions including infections, injuries, and allergic reactions. The clinic accepts walk-ins and online appointments through MyChart, operates Monday through Friday from 10 a.m. to 8 p.m. and Saturday through Sunday from 9 a.m. to 7 p.m., and offers on-site testing, vaccines, and minor procedures.

Clinic Type

Urgent Care (or equivalent outpatient care)

Address

405 Violet Rd., Crittenden, KY 41030

Phone

(859) 903-0268

Email

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Opening Hours

Mon – Fri: 10 a.m. to 8 p.m.; Sat-Sun: 9 a.m. to 7 p.m.

Telehealth

Yes (St. Elizabeth Virtual Health / video visits mentioned)

Emergency Care

Yes (noted: for emergencies call 911; urgent care not for life-threatening conditions)

Services Offered

  • Urgent Care

Insurance & Payment

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Languages Spoken

—

FAQs

Who can be treated?

Walk-ins are welcome; appointments can be made online in MyChart for added convenience.

Appointment needed?

No, walk-ins are welcome, but we can’t promise you’ll be seen right away. Online appointments via MyChart are available to manage wait times.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 3.2 out of 5 stars (58 reviews)
  • Solv: 4.9 out of 5 stars (385 reviews)
  • Peachtree Immediate Care Website: 4.9 out of 5 stars (115 reviews)
  • Solv: 4.6 out of 5 stars (1,038 reviews)
  • Yelp/MapQuest: 2.0 out of 5 stars (20 reviews)
  • Solv: 4.7 out of 5 stars (5,832 reviews)

Patients praise

  • Convenient locations/hours
  • Friendly and professional staff interactions
  • Prompt medical attention in some cases
  • Thorough exams and clear communication
  • Clean facilities

Common complaints

  • Long wait times
  • Rude or unprofessional staff/providers
  • Understaffing issues
  • Misdiagnosis concerns
  • Facility cleanliness/chemical smells
  • Difficulty navigating paperwork/questioning

"The wait was 2.5 hours! ... The lady at the desk was rude and totally unhelpful. They act like they are busy but in reality they are understaffed!!"

— Patient review for The Christ Hospital Urgent Care Center (Fort Wright, KY)

"The wait wasn’t long and they ran their tests quickly. No complaints."

— Patient review for In & Out Urgent Care (Covington, LA)

"Seems like this place continues to spiral downward each visit! Love filling out paperwork for them not to even look at..."

— Patient review for Rapid Urgent Care (Covington, LA)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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