ExacCare
Walk-In Clinic • Crossville, TN
About
Exac Care, Inc. (ExacCare) is a private medical practice with four Crossville, Tennessee offices offering urgent/convenience care services. Key services include pediatrics, primary care, sports physicals, sinus and upper respiratory infection treatment, industrial/occupational medicine, Medicare wellness exams, drug screens, and digital forms/payments. The company is led by COO Jeff Waldo and operates with a small team; it reports ~$3.43M annual revenue and about 1 employee (per the provided data, likely reflecting a limited staffing metric). Primary location: Crossville, TN, with four listed Crossville addresses.
Clinic Type
Walk-In Clinic (multi-location group)
Address
229 Interstate Drive Suite 103, Crossville, TN 38555; 930 West Race Street, Kingston, TN 37763
Phone
9312105577
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Walk-in, Affordable pricing, Less wait time
Languages Spoken
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Commitments
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 3.0 out of 5 (Not specified (aggregate))
- Yahoo Local: 2.5 out of 5 (6 reviews)
- Company Website: 4.89 out of 5 (18 reviews)
Patients praise
- Convenient alternative to emergency room services
- Fast and friendly service mentioned by some patients
- Helpful in addressing urgent minor health issues (e.g., kidney stones)
- Affordability compared to hospital visits
- Extended operating hours
Common complaints
- Long wait times
- Issues with billing, payment processes, and potential overcharging
- Communication problems with pharmacy orders
- Perceived lack of professionalism or skill by some staff members
- Rude or hostile staff interactions
"After my visit I was told I owed the money then instead of waiting to see if the charges were correct or not...Turns out I didn't owe anything and was harassed for nothing."
— USCompanies.net Review"Friendly, fast, professional, open early. Outstanding care and followup."
— Yelp Review"Unprofessional and unskilled. It's a waiting game. My son waited an hour and half to be seen, just for a nurse to walk in and say, ' I'm confused, I think I may be in the wrong room!' then waited..."
— MapQuest ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Creative Solutions in Healthcare Partnership with ExaCare AI - Creative Solutions — Apr 7, 2026
- ExaCare AI Raises $30M Series A to Scale AI Solutions. — Feb 14, 2026
- Crossville nurse calls profession ‘most challenging yet rewarding career’ | WATE 6 On Your Side — Dec 15, 2025
- 🏥 Multiple Healthcare Jobs Now Hiring in Crossville, TN - NewsBreak — Jul 1, 2026
- Habitat ReStore Offers Affordable Medical & Sporting Gear — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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